From the main page
A little more communication would be nice, but you can be sure they are working their **es off, to get orders shipped
but they are dependent on hardware suppliers, and suppliers don't know / care about delayed orders.
I know they are starting up their business, and have problems getting orders done in time for delivery,(victim of heir own success ), but beginning with little communication is not a good way to start, I think they should at least spend a little more time communicating with customers until they get the delivery time back on track.
I might sound a little harsh, but I would hate to see something this promising, go down in flames because of a bad rep.