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SandervG

Team Ultimaker & Admin
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Everything posted by SandervG

  1. Hello! We just launched the first episode of season two! We're looking back at a very inspiring first season and we hope you've enjoyed listening to it as much as we've had creating it. For this season we want to take it a little bit further. We've been privileged and honoured to take part in so many inspiring discussions, but why should it only be us? We would like to invite you to listen to episode 11, Creating tools, jigs, and fixtures on the road to end-use parts, where we talk with Matt Torosian from Jabil. If you have any questions you want to ask Matt Torosian following this episode send them to us via #TalkingAdditive on Twitter. Next week Tuesday, 22nd of September, 11-12am ET and 5-6pm CET, Matt will respond to your questions! Don't miss out, join the conversation!
  2. Thank you, by heart I think those settings you have listed are pretty much the same that are in the engineering profile. Without taking any specific details about your model into account, default engineering profile should provide you with the best dimensional accuracy. Now if your model has any distinct features you want to take some additional settings into account. What is the difficulties with screwing? Do you have difficulties of driving the screw in? I imagine you want to have some friction to ensure a tight fit, but if it is too much you could look into the 'Hole horizontal expansion' feature. Similar as horizontal layer expansion, you can apply a factor to each hole in your model.
  3. Hi, we don't often promote third party webinars unless we think they could contain real value for you as a user. Do you often use flexible TPU or are you interested in flexible materials? Lubrizol is hosting a webinar about 3 of their flexible materials which can also be found in our marketplace. During the webinar they will explain: The difference in hardnesses in Shore (94A, 98A, 70D) and what other differentiating properties these materials have How to successfully merge flexible and rigid materials into one print What the benefit is of F70D over other hard materials like ABS/PETG… heat performance properties of F94A Do you want to learn more about flexible materials? It looks like this would be a good place to start! Join the webinar on Wednesday, September 30th via this link. 10:00 – 11 am (CEST) Speakers: Stefan Weyrich, Ultimaker Business Development Manager Europe David Pascual, Global 3DP Marketing Manager, Lubrizol Engineered Materials Get inspired through existing customer use cases and there is an opportunity to engage with their experts through a live Q&A.
  4. I think he is saying to load two spools on the spoolholder, even if you only use one.
  5. Hi, we're sorry to hear that you are struggling to reach the level of accuracy with your Ultimaker that you are looking for. Perhaps it would help if you could share some specific elements that you need help with, instead of 'it is not good and not accurate'. We have an engineering profile that should give you pretty good results, and plenty of features in Cura that allow you to print outer walls before inner walls, or the other way around. There is horizontal expansion you can use, and speed settings you can optimise for optimal results. Plenty to configure and I'm sure with the right settings you can reach the accuracy you are looking for.
  6. Hi Anthony, which filaments do you have loaded on your Ultimaker, and which print cores are installed? Can you tell us what message you received when you say 'both extruders fail'? Could it be that there was a configuration error?
  7. On September 23rd you can participate in an Ultimaker masterclass to optimize your workflow with Ultimaker Cura. We'll teach you how to level-up your slicing skills and get draw more power out of Ultimaker Cura. During the masterclass 3D printing expert, Matt Griffin, will be joined by Ultimaker Cura developer, Kostas Karma, and Ultimaker application engineer, Terri-Ann dela Cruz, as they share expert insights and walkthrough their workflows. What will you learn? Among others: · The right way to use per-object settings and when they are most useful · Best practices for iterative print preparation and every lesson you should learn from each print · Easy-to-use resources for anyone who wants to develop their own printer definitions, plugins, or print profiles · How to optimize print profile settings and whether to “keep” or “discard” changes · When is the right time to export your drawing from CAD? (Based on Ultimaker Cura’s surprising power as 3D control software) · And a whole lot more tips and tricks! How can I join? This free masterclass will take place twice: 1. 11am CEST (5pm SGT, 5am EDT) 2. 5pm CEST (11am EDT, 8am PDT, 11pm SGT) Save your seat for either broadcast on September 23 by filling in the form.
  8. Hi, what tolerances are you expecting, and which are you getting? If you'd create a new thread with some of your findings and settings we can help and see if there is room for improvement.
  9. Generally speaking, these factors usually don't help to achieve higher accuracy, if you wish to maintain any form of speed. I think both Ultimaker S3 and Ultimaker 3 are good choices for you. In terms of accuracy, I don't think there would be that much difference, there are some differences between features like the flow sensor @RudydG mentions. And moving forward, you can expect more features to be added to the S-line printers than to the Ultimaker 3. Regarding elephant's foot; have you ever tried to add a negative value in 'Initial layer horizontal expansion'? The elephant's foot is created by the force applied on the first layer, because good adhesion on your buildplate is crucial to a successful print.
  10. Yes, that would be recommended. You can find the instructions here: https://support.ultimaker.com/hc/en-us/articles/360011620800-How-to-perform-a-hot-and-cold-pull
  11. Hi, thank you for your suggestions. Can you elaborate on why this would be useful to have it displayed in the digital factory too?
  12. Hi, yes that is the same. No that is not correct. It really needs to be inside the box. I think if you put the screw in the box, that should solve your issues.
  13. Have you ever tried to clean your print cores? Perhaps it is clogged with ABS or some high temp material, which makes way for ABS but the usual operating temps for PLA are not high enough to pass?
  14. Hi @Programify, Thank you for your message. As you may have read on the forum in the meantime, the feature to unpark filament will be included in the next firmware release. We expect, but no guarantees, to release it in around 2-3 weeks. In the meantime, we're happy to help wherever we can. For future references I would like to ask you to mind your tone of voice. If you have never read our Code of Conduct, I would like to ask you to do so. We understand it isn't sunny every day and sometimes products don't work as intended or expected. But even so I would like to ask you to stay considerate and respectful when you ask for help or share your experiences. We're all here to help each other, and you catch more flies with honey than with vinegar. Thank you,
  15. And also please post it in a relevant thread, like 'Improve your 3D prints'. I will move it.
  16. Hi @Dimitriman, thank you for your message and getting in touch with the community. You mention that the material station is not compatible with generic materials. I was wondering if you meant the Ultimaker filaments by chance, Due to a very silly bug they are not listed as compatible, but they are. We're working on fixing that. It is not listed correctly on the site. What the material station does really well is making the process less manual, and easier to print remotely, large batches or large prints. Where you otherwise may have to predict/calculate how much filament you have left before a print starts, the material station will just switch automatically to the next spool of the same material and continue your print without manual intervention. It is true that without the material station, the UMS5 will detect if you run out of filament and pause the print for you, but it can not continue before new material is loaded and this may be several hours if it happens over night. If your prints are usually quite small, I would say it is a small risk. Hope this helps!
  17. My file would install a previous firmware version; 5,7.3. That is the one before 5.8, which you are on now.
  18. The ER998 is something to look into, it is a difficult ER message in that regard. It is good to have it logged in our support systems and to get our product experts involved too. Regarding removing material, in the release notes of this firmware we describe that filament will not be retracted entirely anymore, because a significant amount of people print with the same 1, 2 or 3 materials and it would save some time unloading/loading and it is for the better for the filament, to run it less passed those feeders all the time. The option to manually trigger the unload will be added in the next firmware version, I believe this was a slight oversight. Can you test what happens if you start a new print, and just leave the filament there after a print? I think it should switch it out for the new one, or continue with the filament that is parked.
  19. Hi @chuckmcgee, Have you also created a support ticket besides posting here? If you haven't, I would like to ask you to do so. You can do so via this link
  20. It may seem irrelevant, but it isn't. Does your Ultimaker S5 have a U or a robot on the side? If it has a robot, you can download this file, put it on a USB and you should be able to install it via the interface: File If it has a U you should download this file and put it on a USB and install via the interface: File
  21. If it is such a blocking issue for you and you had a good workflow before, you might want to consider to roll back a firmware version until 5.8.1 has been released. That way you can return to the way that worked for you.
  22. Hi, thank you for your message and welcome to the community, I don't think there is such a thing as a shelf life for PVA. It is too sensitive to moist and sunlight. I also don't think anything like a fabrication code is available, sorry. Are you having issues with PVA?
  23. Hallo, het kan er wel hetzelfde uit zien, maar dat is nog verreweg van hetzelfde product. Aangezien het van Ali express afkomt vermoed ik dat ze qua controls gewoon iets verkeerd om gesoldeerd hebben, en de kaart lezer zal ook een kwaliteit issue wezen vermoed ik. Je zou wat foto's kunnen proberen te delen om te kijken of iemand misschien wat opvalt.
  24. Hallo, bedankt voor je bericht. Vreemde situatie, als de controls omgedraaid zijn. '5. Firmware geprobeerd die door de leverancier van de onderdelen was gemaild.' Heb je Ultimaker onderdelen besteld, of via een derde partij?
  25. Hi, thank you for your post. Do you also have a material station? You could inspect of the small pcb on the back of the print cores are still intact, and clean? You can try to clean the contact points with a cotton swab and some alcohol. Nothing has changed in the firmware for an Ultimaker S5 stand alone that could be related to this, as far as I know. If you set a temperature (like 220ºC) on your print core via the menu on your Ultimaker S5, does it reach it? It should increase by like 5ºC a second or so.
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