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SandervG

Team Ultimaker & Admin
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Everything posted by SandervG

  1. If it's been over an hour you probably want to turn it on and off again, and you can try again. Most times, it works then. How did it go during the weekend?
  2. Perhaps you can add a link to the post you found that helped you, in case someone stumbles upon this thread with a similar issue 🙂 Thanks!
  3. Hi, I feel like this looks like a cooling issue. Are all your fans operational? Did you change anything to the temperature, like increasing it? If all your fans are operational, perhaps you could try with ~5ºC less and see how that goes?
  4. We've started answering questions from our listeners! If you also want to take part in the conversation and want to ask Talking Additive, Jabil, or Ultimaker a question you still can. You can join or just read the conversation via: https://twitter.com/talkingadditive/with_replies
  5. Hi, thank you for your response. PVA is quite a sensitive material that requires a lot of attention, but I can imagine that is partially what you bought the Material Station for. Using the material station is already a huge step forward compared to not using one with regards to handling PVA, the latest firmware should give reliability another boost. If we see more room for improvement we'll release this as well for you to enjoy. But the fact that the bowden tube got disconnected from the merger has nothing to do with PVA on its self. I am not sure what caused it, but hopefully wit
  6. Hi, thank you for your message. It looks like your bowden tube got disconnected from the merger. You should be able to unscrew the bottom of the material station and connect it back. I understand you shouldn't require any special tools for this. Let us know if you have any further questions. Edit; I'll sent you a manual with some instructions to help you through the process!
  7. Hello! We just launched the first episode of season two! We're looking back at a very inspiring first season and we hope you've enjoyed listening to it as much as we've had creating it. For this season we want to take it a little bit further. We've been privileged and honoured to take part in so many inspiring discussions, but why should it only be us? We would like to invite you to listen to episode 11, Creating tools, jigs, and fixtures on the road to end-use parts, where we talk with Matt Torosian from Jabil. If you have any questions you want to ask Matt Torosian following
  8. Thank you, by heart I think those settings you have listed are pretty much the same that are in the engineering profile. Without taking any specific details about your model into account, default engineering profile should provide you with the best dimensional accuracy. Now if your model has any distinct features you want to take some additional settings into account. What is the difficulties with screwing? Do you have difficulties of driving the screw in? I imagine you want to have some friction to ensure a tight fit, but if it is too much you could look into the 'Hole horizontal
  9. Hi, we don't often promote third party webinars unless we think they could contain real value for you as a user. Do you often use flexible TPU or are you interested in flexible materials? Lubrizol is hosting a webinar about 3 of their flexible materials which can also be found in our marketplace. During the webinar they will explain: The difference in hardnesses in Shore (94A, 98A, 70D) and what other differentiating properties these materials have How to successfully merge flexible and rigid materials into one print What the benefit is of F70D over
  10. I think he is saying to load two spools on the spoolholder, even if you only use one.
  11. Hi, we're sorry to hear that you are struggling to reach the level of accuracy with your Ultimaker that you are looking for. Perhaps it would help if you could share some specific elements that you need help with, instead of 'it is not good and not accurate'. We have an engineering profile that should give you pretty good results, and plenty of features in Cura that allow you to print outer walls before inner walls, or the other way around. There is horizontal expansion you can use, and speed settings you can optimise for optimal results. Plenty to configure and I'm s
  12. Hi Anthony, which filaments do you have loaded on your Ultimaker, and which print cores are installed? Can you tell us what message you received when you say 'both extruders fail'? Could it be that there was a configuration error?
  13. On September 23rd you can participate in an Ultimaker masterclass to optimize your workflow with Ultimaker Cura. We'll teach you how to level-up your slicing skills and get draw more power out of Ultimaker Cura. During the masterclass 3D printing expert, Matt Griffin, will be joined by Ultimaker Cura developer, Kostas Karma, and Ultimaker application engineer, Terri-Ann dela Cruz, as they share expert insights and walkthrough their workflows. What will you learn? Among others: · The right way to use per-object settings and when they are most useful · Bes
  14. Hi, what tolerances are you expecting, and which are you getting? If you'd create a new thread with some of your findings and settings we can help and see if there is room for improvement.
  15. Generally speaking, these factors usually don't help to achieve higher accuracy, if you wish to maintain any form of speed. I think both Ultimaker S3 and Ultimaker 3 are good choices for you. In terms of accuracy, I don't think there would be that much difference, there are some differences between features like the flow sensor @RudydG mentions. And moving forward, you can expect more features to be added to the S-line printers than to the Ultimaker 3. Regarding elephant's foot; have you ever tried to add a negative value in 'Initial layer horizontal expansion'? The elephant's foo
  16. Yes, that would be recommended. You can find the instructions here: https://support.ultimaker.com/hc/en-us/articles/360011620800-How-to-perform-a-hot-and-cold-pull
  17. Hi, thank you for your suggestions. Can you elaborate on why this would be useful to have it displayed in the digital factory too?
  18. Hi, yes that is the same. No that is not correct. It really needs to be inside the box. I think if you put the screw in the box, that should solve your issues.
  19. Have you ever tried to clean your print cores? Perhaps it is clogged with ABS or some high temp material, which makes way for ABS but the usual operating temps for PLA are not high enough to pass?
  20. Hi @Programify, Thank you for your message. As you may have read on the forum in the meantime, the feature to unpark filament will be included in the next firmware release. We expect, but no guarantees, to release it in around 2-3 weeks. In the meantime, we're happy to help wherever we can. For future references I would like to ask you to mind your tone of voice. If you have never read our Code of Conduct, I would like to ask you to do so. We understand it isn't sunny every day and sometimes products don't work as intended or expected. But even so I would like to ask y
  21. And also please post it in a relevant thread, like 'Improve your 3D prints'. I will move it.
  22. Hi @Dimitriman, thank you for your message and getting in touch with the community. You mention that the material station is not compatible with generic materials. I was wondering if you meant the Ultimaker filaments by chance, Due to a very silly bug they are not listed as compatible, but they are. We're working on fixing that. It is not listed correctly on the site. What the material station does really well is making the process less manual, and easier to print remotely, large batches or large prints. Where you otherwise may have to predict/calculate how much filament you have l
  23. My file would install a previous firmware version; 5,7.3. That is the one before 5.8, which you are on now.
  24. The ER998 is something to look into, it is a difficult ER message in that regard. It is good to have it logged in our support systems and to get our product experts involved too. Regarding removing material, in the release notes of this firmware we describe that filament will not be retracted entirely anymore, because a significant amount of people print with the same 1, 2 or 3 materials and it would save some time unloading/loading and it is for the better for the filament, to run it less passed those feeders all the time. The option to manually trigger the unload will be
  25. Hi @chuckmcgee, Have you also created a support ticket besides posting here? If you haven't, I would like to ask you to do so. You can do so via this link
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