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@gr5 40 hours? Just checking if this is not a typo since you say 4 hours twice later in your message.

Hello, thank you for your message. I think your best bet would be to select the setting 'Avoid printed parts when traveling', in combination with 'Combing - within infill'. That way you avoid the printed objects, which is what you are after I believe. Perhaps useful if you have not installed it yet, the plugin Settings Guide provides a lot of valuable additional information when you are looking at all the Cura settings!

Hi @my3DBr, thank you for your message and keeping us posted. I'm happy to read you managed to solve the problem. I understand you have done a few modifications to your Ultimaker, like bondtech feeder and a different nozzle - right? When you measured all the steps with a needle, the steps seemed to be quite accurate. But when you make a print you get an inaccuracy in Y. In that case, I would probably suspect it has something to do with the extrusion train? Not saying your modifications are causing it, but perhaps there is a relation. 0.39mm is also almost the size of a nozzle, and you mentioned before that it looked like when you ooze it is being pushed out to the side? If i remember correctly, with a 'normal' nozzle, when a prime does not go straight down but to the side, this is often an indication that your nozzle is dirty. But when the nozzle has internal components they might behave differently. From testing we have seen that the pressure on the print head from the filament in the bowden tube is not universally the same, it is different on X then it is on Y. Perhaps with your Bondgear (Bondtech?) this is amplified, combined with your nozzle and allows for some over extrusion on Y?

Hi @allenz, I just checked with our material experts and they tell me it is a polyester TPU. Hope this helps!

Hi, have you already tried this link to discover which resellers we have available in your region? It shows me 3DPrint.tn. If they don't have the electronics on stock, they should be able to order it from us and get it to you that way. Hope this helps!

Thank you for notifying us. I'll see if we can find the cause of the error message in search. Obviously we want it to work! Have a great day!

Hi @AceVux, thank you for your post and welcome to the community. English is the main language in our forums, I would like to ask you to translate your replies to English before posting them. If you prefer to speak your own language instead, we have dedicated areas for that here! Thanks, and good luck!

Hi @hichemhich, thank you for your message and welcome to the community. By board control, I think you mean the full electronics right? Or are you talking about an Ulticontroller? Which electronics would be best fitted also depends on what version of the UMO you have. Most importantly if it has a heated bed or not. If you are not sure, you can also post a picture of your UMO here. Good luck!

Hi @CCLMakerSpace, thank you for your feedback! To be sure, are you on the latest firmware? @CarloK, does this behaviour sound familiar to you?

Hi @amb93, sorry to hear about your Ultimaker. I can totally imagine this is a startling scene to walk into! I'm sorry, I'm not really sure what you mean here. Perhaps the source of the accident lies here? In the unboxing manual we specifically say that it must stand on a flat surface. When the surface is also quite smooth and perhaps not flat/level, your printer may have gained some momentum due to the moving parts on the inside and slid of your desk? I'm glad that there is minimal damage. To prevent this in the future I would make sure the surface is really flat/level, and perhaps put the printer on a rubber mat to be safe.

Fixed!

Oops, I guess too much computer time, I was imagining an additional dot and didn't really think about it. Easily corrected 🙂 Thanks for the notification!

Hey everyone, I just wanted to let you know that we just released Ultimaker Cura 4.11. Beta! You can find the forum post, release notes and other information via this link!

I'm looking forward to hear what you think of Ultimaker Cura 4.11. Beta. Have you tried monotonic ordering and do you see any difference? Please let us know/share some pictures in the comments! Thanks!

Hi all, 4.11 beta is here! In this release we’ve implemented more than 100 new icons. These icons are designed specifically for clarity, resulting in a simpler and more informative slicing experience. Also, when scaling the Ultimaker Cura window, the UI will adapt, resulting in less visual clutter. New features in 4.11 beta: Monotonic ordering (left; monotonic ordering enabled. Right; monotonic ordering disabled). The new monotonic top/bottom order setting enables users to print parts with soother, more aligned top surfaces. This is especially useful for parts that need good aesthetics, such as visual prototypes. Or for parts that benefit from smooth surfaces, such as those that contact sensitive components. You can find this feature under the top/bottom print settings of custom mode. This setting is disabled by default. Improved digital library integration Collaborative workflows using the Digital library are now simpler. Every users with a cloud-connected Ultimaker 3D printer can access stored projects. And we have added a “search” function to make finding files easier. Save material profiles to USB Users can now save all third-party material profiles to USB. This feature is for Ultimaker S-line printers only and is especially useful for cloud-connected (or offline) printers. Notifications for beta and plugin releases Users can now set notification preferences to alert them to new Ulitmaker Cura beta and plugin releases. Bug fixes: Fixed the setting visibility button to make it easier to click Fixed crash when Cura crashes on exit when languages is not set to English on macOS Fixed a bug where the infill goes through walls Via this link you can read the blog we wrote about Ultimaker Cura 4.11. Beta, but if you want to dive right into the release notes you can do so via this link. Curious? Download the beta here We are really looking forward to hearing from you! Please leave your feedback in the comments below or share it with us via Github. From version 4.11 onwards - Ultimaker Cura is only supported on operating systems actively maintained by their software manufacturer or community. This means Windows 7 and MacOS 10.13 will no longer be supported. Technically this means Ultimaker will stop testing and developing for such operating systems. However, even though it is no longer supported, there is still a high likelihood the application keeps functioning.

I think an old iphone might have better resolution than the camera in the Ultimaker, and depending on the stream Choclit99 is setting up, it may be of a higher fps too. But as you point out, just as with most problems, multiple solutions exist 🙂 I would also like to mention that this is quite an old thread in the meantime 😉

Hi @JuliaReed15, thank you for your post. I think you have created the print profile for it yourself, right? Are you also using BB print cores for the scaffold support material? I read on the E3D website it is also water soluble. Is the grey part suppose to look identical to the top part? By the way the materials connect on top of the brim etc, the adhesion looks fine?

I find it hard to distinguish from the clip but a few things that come to mind that can be generating some noice/sounds; did you check if none of the belts rub onto any of the pulleys? Are the rods aligned? And is the noice mostly in either X or Y? Sometimes when one of the bearings inside the head needs to be replaced you can also a bit of a sandy/grindy sound. Hope this helps!

Hi @DAYochelson, welcome to the community and congratulations on getting the Ultimaker S5 Pro Bundle! When you get your Ultimaker S5 Pro Bundle you can redeem access to Ultimaker Essentials. You can find more information about it here. "Step 1. Visit our website Customers who have recently bought an Ultimaker S5 Pro-bundle, S5, S3 or UM2+Connect - purchased after 20-4-2021 - are entitled to redeem Ultimaker Essentials subscription. To redeem Essentials visit ultimaker.com/activate, scroll down to the step-up table and click on Redeem." I suppose you haven't been able to access the Digital Factory just yet. When you do you will see that there are 2 categories for projects; private projects which are not shared with your coworkers, and shared projects which are shared with coworkers. These are not shared projects you own, but owned by your organisation. Max 5. Each project that is stored in the Digital Factory can contain up to 20 files, this can be a variety of files that you find useful to attach to this project. STL, SLDPRT, gif, 3mf etc. When you exceed your allowed number, you are notified via a popup. Your files are never locked, so at that point you can decide to migrate old files or upgrade to Professional. (Which you can try for free for a month if you wish :)) If you want, I can also put you in touch with one of my colleagues to go over the options, advantages and help you onboard. Just to make sure you have a smooth start! Let me know! 🙂 Hope this helps, let us know if you have any further questions!

Hi, these resources might be helpful to you! Good luck!

Unfortunately, since the printcore is not meant to be taken apart of assembled, we don't sell them separately and I think a reseller also doesn't have any. They all have assembled print cores.

Oh my bad, I see that my link was not the right one. You should be able to see more Academy content via this link (academy.ultimaker.com ) and the specific S5 onboard course you can find via this link: https://academy.ultimaker.com/learn/course/41/start-with-the-ultimaker-s5 Apologies, hope this works now! - I'll also update the link in my previous reply to prevent others from clicking the wrong link too.

PVA is very sensitive to moisture. If you leave it on your Ultimaker S5 without an air manager for 4 weeks you definitely need to dry it before you try and use it again. Here are instructions on how to dry your PVA. Good luck!

Hi @Paramesh, thank you for registering and visiting our community. You should be able to find the Ultimaker S5 onboarding course via this link! Good luck and happy learning!

Hi @Telli, thank you for your message. I would recommend to create a new issue on Github, that is where we prefer to receive bug reports. Thank you!