neredera

Thanks. The replacement nozzle arrived today.

Hi Thank you. I got some answers, but I was still not able to order a new nozzle. Is there any way to accelerate the process (Ticket #XJC-351-28363)? Regards Neredera

Hi What is the best way to contact Ultimaker? I've broken the nozzle of my Ultimaker 2 accidentially while trying to clean it (it is now a 1.5mm nozzle...) as it was clogged after standing some time hot with ABS. So, I need a new nozzle/hotend. I've created a ticket on http://support.ultimaker.com/%204%20days%20ago,%20but%20got%20no%20answer. There are no replacements parts for the UM2 in the shop, so I cannot directly order it. Regards Neredera