So I had the same problem so many others are having - my teflon spacer has deformed. No problem, I thought, that should easily get replaced under warranty.
So after waiting 3 days for a reply to my ticket, I find out it only has a 3 month warranty.
I am not happy about not only having the actually buy the part myself, but it wouldn't be so bad if the delivery of the part was near enough the same price as the part itself!
Not happy.