Hi Everyone,
I recieved my ultimaker original in the mail last week and finished building it. After switching the machine on and running through the set up process in Cura, I realized that only the x-axis stepper motor was working. So following the procedure that Ultimaker had posted on their website, I first tried to switch the motors and that worked fine. Second I tried switching the Stepper Drivers (keeping note of the orientation of them) and after I tried that and switched everything back nothing worked!
From here I looked at the building instructions and noticed that my board had arrived to me in the mail with the y and z-axis stepper drivers placed backwards. In the process of testing my machine, I believe I blew the x-axis stepper driver along with the other ones assuming that they would have been positioned correctly. Is this the correct assumption?
I have emailed support and then called them after six days of waiting and they said they would get right on it. Now onto day 7, I still haven't heard anything.
I have heard great things about this printer and I know they are busy, but it's fustrating after still waiting a whole week to hear back from them with a fully built printer.
What do you guys think?
Thanks,
Hunter