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Ultimaker Community of 3D Printing Experts


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  1. Jeesh.... Finally found the cause - it was the USB cable which caused the defect. Even though the board reacted when connected with it (lights went up), the transmission was somehow not working properly. Got a shorter high-quality USB 2.0 cable and now everything works perfectly! Am so relieved that I can finally work with my new Ulitimaker Thanks Gr5 and Daid for your support! Cheers, Fran
  2. OK, now I'm really out of options... Just tried connecting the Ultimaker to Cura on Windows XP - on an old Macbook Pro with bootcamp installed. Installed Cura first, tried to connect - no luck, serial port could not be found. Then I installed Arduino IDE, tried to get the board detected there, again it didn't work. The device manager only shows an unknown device connected to USB. So far I have tried the following OS's (the first three all on the same HP Elitebook 8530w laptop): Windows7 64bit - error code #43, device not recognized Ubuntu 12.04 on virtual box - no serial port found Ubu
  3. In the mean time I got another replacement board from Ultimaker. The first replacement board I bought myself as it unfortunately took quite some time until I got a reaction from UM support. The UM board board is still in its original package - kind of hesitant to unpack and try it as well - if it is indeed a software issue (as I suspect), I'd end up with two extra arduinos...
  4. That's what I thought at first too, however a new arduino board (ordered as replacement) has exactly the same issue. Only difference is that with the second one, the orange LED blinks instead. It would be rather odd if both boards are defect...
  5. Thanks for the link, looks like more people are having trouble with the arduino board... During the installation of Cura, all went well and the arduino driver was supposedly installed - no error message then. I do get a sound when connecting the board via USB, and it does light up (green LED and orange LED at pin13): However, only an unknown device pops up in the device manager. In the port section of the device manager nothing changes at all, so I can't get a COM number for the board: Then I downloaded the latest driver from arduino.cc. When I try to manually update the drive
  6. Hi everyone, I'm running out of ideas what to do differently in order to get my newly assembled Ultimaker Original finally up and running. Assembly went all well, however when I tried to connect the printer via USB to Cura 14.03, Windows 7 (64bit) would not recognize the printer (error code #43). I installed the latest Arduino drivers as well as the FTDI drivers, but no luck. A new arduino board (connected via USB) was also not recognized. Then I tried using Ubuntu 14.04, running on a virtual box. I installed Cura there and connected the printer via USB. This time I got the message that t
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