FINALLY..... the UM2 is here in Canada however, ordering from Maker Shed was quite painful.
I'm going to fair with my review, so grab a coffee, this is going to be long.
What is contradictory, is that UM and the USA reseller-MS represent innovation, forward thinking, cutting edge technology and the list goes on....... However, ordering a product on MS store from Canada turned to be a painful and frustrating experience. :oops:
Maker Shed ordering system is still in the 80's. :mad:
*You press the order button
*Five minutes later you receive an email confirming your order.
*TEN Minutes later you receive another email telling you that, $3000 USA dollars is a really big order (Really?) so, you have to pay by bank transfer.
*MS has another company that handles the orders -- Global Shopex.
*O.k so, I got the bank transfer process rolling.
*After complaining to MS and GS, they sent me another email telling me that my credit card payment was approved.
*So, back to cancel the bank transfer.
*All this back and forth gave me a bad feeling, so I called Global Shopex in Florida to confirm shipping date and I got the most absurd response about shipping.
*Since I ordered an extra roll of filament (Located in Florida), the printer was going to be shipped from Maker Shed in California to Global Shopex in Florida and then to Canada.
*Fortunately, my complains were successful and my order was shipped in two packages. The UM was shipped directly from California to Canada and the filament from Florida to Canada.
*The CONCLUSION is that in this age of online shopping revolution, it takes 17 emails, 6 phone calls and 11 days JUST TO PLACE AN ORDER online.
To be fair, Natalie from Maker Shed was great help. :-P