jrdesign

I ordered on the 19th and payment processed on the 19th. Have not received a tracking notice and still marked ready for shipment. Tried to contact Ultimaker four times with no reply.

I ordered an Ultimaker 2 on the 19th of September and payment was processed on my credit card that same day. Status says shipment ready and has for 10 days, but nothing shipped. Website and order claims 2-5 days. I have emailed Ultimaker four times asking for feedback on when it might ship and not a single response from Ultimaker. I tried multiple email addresses. I understand there can be delays in shipment, but zero communications from Ultimaker is not a great way to start. Really looking forward to getting the printer as I sold my Replicator 2x in favor of the feedback on the new Ultimaker 2. Hope to hear something from someone at Ultimaker soon!