christaylor

Hi, New member today, I have had a U2 for almost 2 weeks, whenever I build something in 0.1 or less layers the print has a separation at around 10mm high. The platform sort of judders or jumps as if it has stuck at this height and hence skips a build lays then shudders as it move a few layers in one go. The reseller logged this issue over 24 hours ago and he has been ignored. I logged it 4 hours ago and have been ignored. Is this the level of service others have been experiencing on here, and has anyone else suffered this particular fault.