kaymick8

Hi everyone, This is my first post. I just received my UM2 recently. Setup was fine until I printed my first test print. Please see attached photo. I contacted UM support two times by email but they haven't replied yet and I need to start my projects asap. I checked the forum and I found someone with a very similar problem. http://umforum.ultimaker.com/index.php?/topic/10313-error-stopped-x-or-y-switch-broken/ "When homing, the printhead is stumbling in x direction with a "buzzing" noise and stops with the error message "...x or y switch broken..."." What could be the problem? 1. Should I check the pulleys again and tightened them more? 2. Should I bend the metal actuator of the limit switch more? 3. Should I ask for replacement parts? If so, which part? Motor, pulley or a new UM2? 4. Other suggestions? Thanks for your help in advance, Michael