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Just wanted to post an update on my order, as reading these posts made me worry a fair bit.
I ordered an UMOriginal+ on the 3rd May 2015, sent a message to UM after i couldn't log in around the 23rd May, and was worried my order was lost, I got a reply within 2 days (one was a bank holiday here, not sure if that affects it), and all was fine.
I received my order on the 1st of June 2015, so about 4 weeks, (Lead time was 4-6).
I would have liked more updates in the mean time, such as a possible delivery date or something. As 4-6 weeks is a long time to wait considering payment was taken at the start, But other than that it was all very smooth..
Current lead time and order process
in Buying or selling your UltiMaker
Posted
Hi all,
Just wanted to post an update on my order, as reading these posts made me worry a fair bit.
I ordered an UMOriginal+ on the 3rd May 2015, sent a message to UM after i couldn't log in around the 23rd May, and was worried my order was lost, I got a reply within 2 days (one was a bank holiday here, not sure if that affects it), and all was fine.
I received my order on the 1st of June 2015, so about 4 weeks, (Lead time was 4-6).
I would have liked more updates in the mean time, such as a possible delivery date or something. As 4-6 weeks is a long time to wait considering payment was taken at the start, But other than that it was all very smooth..
Hope this helps.