We received the Ultimaker 2 printer two days back. Today, we did the calibration and tried to print the UltimakerRobot. It printed the base (two or three layers) and nothing else.
Please see this video: https://drive.google.com/file/d/0B9v6i29l2SsgWjZfNGhfUWpsTm8/view?usp=sharing
Motor associated with the filament: (last part of the video): Why is it turning clockwise and anticlockwise? Is it an expected behavior?
Please let me know what the issue is and what should be done to fix this.
Thank you.