laughingrice

The motor doesn't make any noise, I can raise it all the way up when it's off. I can also force the step motor to rotate and get the bed all the way up and the print goes fine (that makes bad noises though). I just ran into the same problem with a second ultimaker 2 after trying to run the same print, which makes me wonder if CURA is not putting something weird into the file and messing things up. I tried another print from the SD card though and that doesn't resolve the problem

I recently had a weird problem arise, the print bed won't go all the way up, and rather stops about an inch bellow the correct level. I tried turning the printer off and on, running bed calibration, resetting device settings and reinstalling the firmware but nothing seems to help. There doesn't seem to be anything loose that I can detect and the bed height seems pretty consistent, just wrong. If I brute force it after the print starts it finishes correctly. Any ideas? Thanks