Hi guys,
The knurled wheel is just slipping out from the gear shaft when it is loading or unloading a filament. Even when I am going to print a pre - set file from the UM2 SD card, I am facing this issue. And I have figured it out that whether a file has been set at higher retraction or at lower retraction, the knurled wheel is slipping from the gear shaft.
This is a problem which I am facing with my Ultimaker 2 for a couple of weeks. I thought that it is an issue of the knurled wheel so I bought a spare. But that did not work out either. I am really in a mess. Can't figure out what can be the main issue. Is it a problem with the gear shaft or is it the grub screw or is it the knurled wheel?
Guys, if any one has a clue about this then please help me out.