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Everything posted by asb

  1. None of the vendors/distributors I get listed at Buying options mentions that there will not be an aluminum build plate. The only difference between these resellers is if they advertise that the aluminum build plate will be shipped free of charge to existing S5 owners or if it will be an add-on accessory. That's only the official resellers ultimaker.com. If you look at the numerous other vendors, it's exactly the same. They all keep advertising the aluminum build plate.
  2. It would help if you'd read what the issue is before commenting. So again, you can get the S5 onto a LAN or Wifi network only under a very limited set of conditions. It is not sufficient if your environment meets the documented system requirements. The actual system requirements are nowhere documented. This is bad ony many levels, and it is dishonest. Among the limitations of Ultimakers networking support is the lack of an interface to set up a static IP address. Your smartphone and even your $10 home router have such interfaces and you can not brick your smartphone by setting up a s
  3. Once more: yes, if it is undocumented. No, if it is properly documented. And if a manufacturer is willing to make it failsafe, he can provide a validating user interface. The same applies for other unsupported "features" like the configuration of a static IP address or the disclosure of the network devices MAC address. This has been discussed before. Some people need to use static IP addresses, some people need the MAC address of a network device. And everybody who needs dimensionally precise prints needs to calibrate the steps values. That's the basic calibra
  4. Yes, if it is undocumented. No, if it is clearly documented. For comparison, please check the manual for your car or your dishwasher. At least mine are very well documented. The documentation matches with the delivered product, and it includes instruction what to do when popping the hood. In both cases it helped me to fix faults myself without being a car mechanic or a service technician. Just one example: So far, nobody was willing or able to point me to a firmware documentation. I need this for calibration. All I could find out within the past months is
  5. The PPA is maintained by an Ultimaker employee, and it is far superior to the appimage - at least if it works. Recently a 4.0 version was released. Now Cura does not even start anymore. Regarding what Ultimaker considers to be "supported": Officially, Cura seems not to be supported at all. If one asks a question, the support request if forwarded to the local distrubutor. And the local distributor considers Cura unsupported because "it is open source" and it "is not part of the Ultimaker printer package". It is some kind of an add-on goody. If I can not get answers to questions, I thi
  6. Sure they did. Just ask the easter bunny or uncle santa. FFS, the aluminum bed was a key feature of the S5!!! This is from the official promotion video for the product. This video is not a technology preview!
  7. When engineering a new product, aren't research, product development and testing the steps which comes before selling the actual product?
  8. Switched that S5 thing on after several weeks of not touching it. And now the Slicer in Cura 3.6.0-PPA is broken. AGAIN. Same as a YEAR ago. No matter how small the file is, the slicer stops at about 40%. It is just hopeless trying to do anything with the S5. There is basically every time something broken. And, by the way, I still have not received the promised aluminum print bed. The S5 is an endless nightmare of disfunctionality and annoyances. For a horrible price tag. It ruins every attempt to work productively on a pr
  9. Hi, yesterday, the Cura PPA was updated, and today Cura was able to detect the S5 again. Yay! The printer offered me a firmware update from to Idiot me chose to install the fiormware update. It says now: for the past five hours! What the crap is happening?
  10. @Shadowman: Thanks for backing me up. I fully agree that there are a lot of good things about Ultimaker. For example this forum and the idea behind the Cura software. However, we started with Ultimakers a couple of years ago. Went through UM2 to UM3 and then to the S5. Price increased massively, some gimmicks were added, a few flaws were ironed out. But quality did not increase in a healthy relation to the price. The UM3 (Extended) could have been a decent printer. But Ultimaker messed it up with dishonest specs about the build space and disfunctional software. Yes, I am referri
  11. Firstly, Ultimaker hired the repository maintainer, if memory serves right, about a year ago. It's nothing but ridiculous to keep refusing to support this one repository. Secondly, who says that the PPA version is the root cause for Cura's problems to connect with the printer? Last year it was that bloody Appimage which could not connect with the Ultimaker 3 (which became a showstopper for productive use). Honestly I am sick and tired of a company who sells a device in this price range and refuses support on all levels. Cura? Help yourself, it's open source. Configure a static IP add
  12. > […] we can't make old software magically do new tricks. Connecting a printer with Wifi is not a "new trick". It worked before. The Appimage is trash. It's slow, it does not integrate with the os environment and it is not maintained through os mechanisms (apt package management). The existence of a operational Debian repository was one of three criteria to purchase the S5. If the repository is broken like last year, it's a clear reason for Debian/Ubuntu/Mint users not to buy a S5.
  13. For me, the S5 is becoming a massive dissapointment. After several months, it is still not possible to calibrate the X/Y/Z axis for accuracy; there is still no aluminum print bed; and Cura 3.4.1 PPA does not recognize the printer anymore when connected through Wifi. Except for the aluminum plate, all these issues already are existing for years. They have not been resolved. In reality that might mean for you: You can not access your printer through networking, only with USB stick - bad! You can not get precise prints with exact dimensions - bad!
  14. I am encountereing the same issue on an S5. All engineered parts are distorted and I am advised to calibrate the printer. What happens with the factory calibration is that prints are distorted with a different offset on each axis (yes, even with Ultimaker 'ToughPLA' filament and the factory profiles). This offset won't be noticable if you are printing artistic objects, but everything breaks what needs to have defined measurements, e.g. mechanical parts that need to fit together. I have printed a bunch in the past month, and it all falls apart respectively does not fit together beca
  15. Some quick updates about networking. I have set the S5 now to do Wifi with an static IP address. So far it works nicely and persists a reboot. Also, with networking the S5 starts to behave a bit different. E.g. it immediately offered an firmware upgrade, which also completed successfully; also, Cura discovers the S5 more reliably, and monitoring with thte webcam works smoothly. The steps to get networking configured for Wifi with an static IP address are not exactly trivial, but they are not overly complicated, either. Honestly I do not understand all this fuzz, it is totally
  16. If we use the analogy that enabling developer mode is 'opening the hood', it would be the same like popping the hood on my car. I can do that without loosing factory warranty, and in the glove compartment of my car I have a detailed manual where stuff like spark plugs is and how I can change them. I don't know about other brands, by mine is maintenance-fiendly. So if the S5 would be engineered like a car in this analogy, we wouldn't have this discussion. Having that said, I confirm that @SandervG send me partial instructions how to set up a static IP address, which is really cool.
  17. For a couple of days I have been talking back and forth with my vendor about developer mode and factory warranty. The vendor (ELV) forwards everything to the German distributor (iGo3D), so getting answers takes some time. I am afraid we have a serious dealbreaker here. As far as I understand the rather cryptic response, you will loose factory warranty and guarantee by enabling developer mode. Also, the distributor refuses to provide documentation or support for developer mode. This is a Catch 22. Without developer mode it is impossible to set up a static IP
  18. Hi, again some quick updates after the first week with the S5. 1) Networking. No real progress here. It's interesting that the Ethernet MAC address is part of the device name and workarounds like this should definitely be listed in a FAQ or troubleshooting guide. However, I needed the Wifi MAC address since the Ethernet port won't activate on my S5, so I tried another workaround by setting up a rogue WLAN AP, connecting the S5 to this volatile network, and then writing down the MAC address on paper. Please note that this is a really bad workaround. Depending on you
  19. Has anyone actually tried to connect the S5 with a cross cable with a laptop? Here is what happens with mine: Plugging in cross cable into Ethernet port on laptop, the other end goes into the Ethernet port on the back of the S5. No connection LED goes on. Don't know if the S5 even has one. Then trying to toggle the switch in Network setup on Ultimaker. Cog appears and rotates for a couple of seconds, then toggle switches back to deactivated. See attached file (MP4 converted to animated GIF). The same happens with a regular network cable. If Ethernet can not even be acti
  20. A few quick updates. The second spool (PVA filament) which came with the S5 isn't recognized with NFC, either. Absolutely no progress in getting the S5 onto a network. Contacted vendor support, vendor support forwarded to distributor. Distributor replied: "... the MAC address can be found in the menu item 'Network'. It may be displayed only if the printer is connected to a network. It is currently not possible to configure the printer with a static IP address..." (translated; Original: "...die MAC-Adresse findet sich im Menüpunkt 'Netzwerk'. Es kann sein, dass diese nur
  21. I guess it will show up after establishing a connection, not before.
  22. Now you got me confused… Use SSH without networking? Unless someone reveals where I could find the MAC addresses of the two network interfaces, the S5 does not have any IP connectivity. And maybe there is some hidden magic that prevents the Ethernet toggle to keep to switching back to 'disabled'. Then I could at least try to connect a laptop with a cross cable and see what I get. Seriously, guys. Working around loops in first time setup, Going into Debug mode to set up an IP address, hacking undocumented JSON files to get accurately measured prints , this is your idea o
  23. Thanks! Though/usr/share/griffin/griffin/machines/ does not exist on my system. I have a JSON file at /usr/share/cura/resources/definitions/ultimaker_s5.def.json, but it does not mention the string 'steps'.
  24. First test print completed, a little calibration object (100mm on X and Y axis and 50mm on the Z-Axis), printed from USB stick. Resulting object in Ultimaker Tough PLA is 100,5 × 100,3 × 49,8 mm. That's similar like our UM 3 Extended from last year (100,4 × 100,3 × 50,2 mm, REC PLA). Up to 0,5 mm deviation is not so great for a printer in this price range. More precision is indispensably required for technical objects, so calibration will be a necessity. The question would be if the X/Y/Z axis of the S5 can be calibrated independently. The UM3 could not. We had to use an nasty work
  25. @ultiarjan: Yes, that's what I did - just canceled the complete "first installation setup" since I do not even know if it does something what I could not do manually as well. If it just queries for build plate and material, it's totally redundant anyway. Yes, the NFC cable is connected and sits tight. If the chip is broken… well, for that a little self-diagnosis untility would be handy. Since 3rd party filament does not come with NFC tags, it does not matter too much for me if it works. It's just a crappy setup experience. Though, the networking is a serious issue. I am
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