bulentyusuf

Hi Sandervg, thanks for the feedback! I agree with you, looking at a printer over the long-term and rating customer service would be really useful. We have to return the 2+ to the distributor who loaned it to us next week (there's a lot of demand!), but we'll investigate a way to borrow one over a longer period. We've been using an Ultimaker 2 and Ultimaker 2 Go as our daily machine over a period of months, and there's loads of things we could report about those over day to day use, but wondering how to make it interesting for our readers. Would you like to see something like that? As for the customer support angle, that's a very good idea. We'll investigate a way to compare and contrast customer support from different manufacturers. If you have any personal experiences of your own, we'd love to hear them! Cheers, B

Hi folks, Forum regulars might be interested to read my review of the new Ultimaker 2+ for ALL3DP. https://all3dp.com/ultimaker-2-plus-review/ It's a bit of a long read, so apologies for that, but the gist of it is that it's a very impressive upgrade to the Ultimaker 2, particularly the new material feeder and the redesigned cooling system. My only quibble is that these changes are evolutionary rather than revolutionary (but I guess that's why it's called an Ultimaker 2+ and not an Ultimaker 3). Would be great to hear your comments and feedback, and how we can better improve our reviewing methodology for the future. There's not enough in-depth testing of 3D printers in the technology press at the moment, and we'd like to rectify that. Thanks for listening, Bulent