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  1. ClausJ

    2+ extended restarting during print

    Just watched your video, your problem seems different than mine. My prints dont fail right at the beginning, it always starts printing and shuts off randomly even just before the end of a print.
  2. ClausJ

    2+ extended restarting during print

    Mcrubens, my Ultimaker is from june 2016 but since it's located in my summer recidence I only use it half the year. I did not change the build plate but I did try printing with heating off and I still got the failure. Sorry that I can't confirm your theory.
  3. ClausJ

    2+ extended restarting during print

    Erin, I appreciate your input. My reseller told me to disconnect the LED's which I did and then told me to bring it in which is difficult since I bought it in Denmark and moved it to France. As I wrote in my post I did test the power supply on another machine so it's ruled out. At first I changed the heater because the wires had become exposed and would accidentally short circuit. However reading your post I should probably try to disconnect one of the fans that has a slightly damaged wire. I did not think it was damaged enough to give me the error but it's worth a try.
  4. ClausJ

    2+ extended restarting during print

    I agree, only I bought the printer in Denmark and moved it to France. Of course I could pack it up and send it away for repair which would be costly. And with all the spare parts available the whole concept is that these things are user repairable, as long as you know what’s wrong. Anyway I don’t expect any help here so I’ll stop bitching about it. When I get back to France in 5 months I’ll send it off.
  5. ClausJ

    2+ extended restarting during print

    Wow, a response! Petre, I removed the motherboard from the failing machine and brought it with me from France to Denmark where I have another Ultimaker. I also brought the power supply from the failing machine. I installed both the motherboard and the powersupply in the non-failing Danish machine and it worked flawlessly. So that rules out the previously changed heater, the power supply and the motherboard. My Danish dealer suggested it was the LED strips but I disconnected them from the motherboard which did not prevent the fail so they can be excluded too. I’m wondering if anybody from Ultimaker would care to give me a hint. SandervG?
  6. ClausJ

    2+ extended restarting during print

    I'm surprised nobody from Ultimaker wants to help me out here. So am I supposed to start changing every piece in the machine one by one? Surely there must be a way to diagnose it? Thanks Claus
  7. Recently my printer started shutting down and restarting during print. In addition the led light flickers periodically. It looks like there is not enough power because if I turn the heated bed off the restarts don't occur allthough I still notice the lights flickering. I already changed the heating element of the printhead but the problem still persists. I gather from other posts that the problem might be the power supply or the motherboard. Og course just changing parts is easy but expensive. Is there any way to diagnostic this? Thanks in advance Claus
  8. After my experience with Makergeek I ordered a spool from atomicfilament. Arrived fast, accept Apple Pay, prints great with a nice matte finish. In addition they have a dark grey color that I prefer. As an industrial designer I am amazed how difficult it is to find a neutral grey. For reviewing a shape I don't want a color and black hides the details, white show the imperfections of the print, metallic is too reflective. Alas a matte clay color is ideal. Claus
  9. My experience with MakerGeeks: Ordered a spool of "grey matter grey" pla january 4.th. Inquired after a week where it was, got told it was out of stock and would be sent in 5 days. A week later the order had not arrived and it turned out it got automatically cancelled after a period. So I reorder and it finally arrives, it's semintransparent, no mention on their website. So I ask costumer service about another color and get confirmation it's opaque. I order a spool and guess what, same thing happens, no tracking info after a week, email them, its out of stock, will be sent after 5-7 business days. I complain about it and in return, without further notice, they cancel my order, which I never asked for. At the same time they refunded the semi transparent. Cant help feeling I got kicked out of the shop...
  10. I don't know about Ultimaker branded filament but you can buy Innofil filament on Amazon. This is a good quality brand.
  11. Got the replacement rods and bearings today, they were easy to replace. These new parts are much tighter and there is no more rattle. However examining the two sets I removed there is quite a play on both of them. Seems to be a bad batch of either rod or bearing, hence probably installed in other machines than mine.
  12. Thanks a lot for all the advice. There is no doubt the rattle comes from the bearings, the fitting seems to be off, there is too much play. I should receive a new set of shafts and bearings and as soon as they arrive, I will compare.
  13. I bought my third Ultimaker 2 Extended plus a month ago. From day one it is printing with a rattling noise and by wiggling the printhead it feels like the bearings are not holding the rods properly. Does anybody have experience with bad bearings? Ultimaker USA support think it's because it needs cleaning and greasing but I already did that and why does a brand new machine need greasing anyway? I have a few videos but I don't know how to upload them to this forum. Thanks, Claus
  14. Thanks all. I ordered with Printedsolid - on a sunday, and Matthew responded immediately and we closed the order. I'm sure they are all good though. Claus
  15. Look at the range of ViaCad products and the top model of the same line SharkFx. Shark is my daily workhorse and there is nothing that can make me change. As soon as you get it under your skin it's the fastest modeller out there and all versions are priced reasonably. Tech support is great too. Claus

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