CarloK
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Posts posted by CarloK
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On the Ultimaker website you have currently the choice for the Stable 7.0.3 or the Latest 7.1.3. Especially the 'Latest' channel had a few annoying bugs the last month (release 7.0.4 and 7.1.0 are advised to update).
For the download link, check the download links for the current releases:For the S5 R1
Stable 7.0.3: https://software.ultimaker.com/releases/firmware/9051/stable/7.0.3/um-update-7.0.3-R1.swu
Latest 7.1.3: https://software.ultimaker.com/releases/firmware/9051/latest/7.1.3/um-update-7.1.3-R1.swu
For the S5 R2
Stable 7.0.3: https://software.ultimaker.com/releases/firmware/214475/stable/7.0.3/um-update-7.0.3.swu
Latest 7.1.3: https://software.ultimaker.com/releases/firmware/214475/latest/7.1.3/um-update-7.1.3.swu
Anyway, from these links you see a pattern...
9051 = S5 R1
214475 = S5 R2213482 = S3
Check the release notes for a firmware version of your choice and modify one of the links above to suit your needs. -
We discovered one bug that could explain this behavior: at the end of a print we do a deprime. The calculation for a safe build plate height will be wrong when a paused print was aborted, this can happen for example by a user pause action, but also by an filament warning.
Key point is that when the printer in a paused-state is aborted, then from that moment on the printer will use a wrong Z-height in the deprime procedure in all following print jobs.
Introduced in v7.0.0
Work around:
1) Reboot the printer after an aborted pause action.
or
2) Pause a print and then resume. The resume action will reset the data stored at pause start. -
@mikebuss, @cleverhans: I already posted an update on progress, which is more than we normally do: The problem is known and we hope it can be fixed with a software change, this is not going to happen before end of this year.
This forum is for users helping each other. Some Ultimaker employees, like myself, do visit here occasionally but our powers are limited. Priorities for planned work are, amongst others, determined based on the number of user reports.
You can get a bug or feature on a higher priority by reporting to https://support.ultimaker.com- Choose the 'Support' button on the lower right
- Select ' Get in touch'
- Select 'Leave a message'
- Select ' Hardware enquiry'
- Enter your problem description or feature request
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@gr5 I'm in the process of leaving Ultimaker. I forwarded this info to colleagues of the appropriate firmware team.
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A firmware fix has been proposed and is high on the backlog, but it has to compete with many other tickets. It's now planned for v8.1, end this year, but don't take this as a promise, it only means it will not arrive earlier than this release.
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@gdgdad For that, we have the 'Pause at height' feature in Cura. When slicing your object, there is a post-processing script where you can decide at which height to pause the printer. Way more convenient when the printer pauses by itself.
Note: the pause-at-height feature isn't yet supported on the UM2+ Connect. -
Wow, reversing the power connector is a very rare error. As mentioned, this requires more than normal force.
I suggest replacing the main board as a whole bunch of components got a hard punch. Search for Ultimaker part number #1548 or #2296, the latter is the latest version, but both will work. Costs around €210
Before investing any money, check that the olimex board is still functional. Just to make sure you don't open a money pit. You can check by:
- remove the flat cable to the UltiMain board
- Connect a monitor to the HDMI connector
- Apply 5V DC to the Olimex. i think your revision still has the 5V power jack connector. (black unused connector)- You should see Linux boot messages
Description for replacing the UltiMain board: https://fbrc8.zendesk.com/hc/en-us/articles/115005017923-Electronics-Board-UM3-UM3X-
Firmware installation should not be necessary. The Olimex board contains all firmware and will program the UltiController board when required.
When you have more time than money, then you could do some experiments with the Ultimain board.
First: disconnect the flatcable to the Olimex board, to prevent more damage !It sounds like you have a UM3 from the first production year, in a later revision several unused functions were removed for cost reduction. This includes the mentioned Q4, Q5 and the F1 multifuse. Remove these components as you say they look fried and now might cause a short circuit.
Other obsoleted components are: U2, U3, U4, U7
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Great to hear your problem is fixed, and thanks for sharing the solution here for others to learn from.
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@3dprntz The UM3 printer doesn't support printing the new metal filaments. The UM3 feeder would wear out too fast with these abrasive filaments. Since many of the S5 components are backwards compatible with the UM3, Ultimaker could consider to provide an upgrade kit (2x S5 feeder v1, new DD-type print core, enabling feature in the firmware), but I doubt this will ever happen. Printing metal parts is a new feature and we will first want to see how this takes off on the S5.
Considering the high price of the metal filaments (about €100/kg ex. VAT) and the extra required sintering service (€75), this is not something for the hobby market. The UM3 was last produced in early 2020. Power printer users will rather buy a new printer, than upgrading an old one. Providing an upgrade kit for a 3 year old printer will cost a lot of money to design, and only tinkerers will buy it. The target market for the upgrade kit would be too small to warrant the investment.
Tweaking the UM3 is possible of course, and fun to do, but will not be officially supported by Ultimaker. An unofficial guide for installing the S5 feeder on the UM3 can be found on this forum. Enabling the DD-cores is also do-able by modifying the material file.
On 7/22/2022 at 8:38 PM, 3dprntz said:... and with the 3dsolex nozzle?
At Ultimaker we don't know about the cores from other brands, you'd have to ask there.
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When your camera has a (micro) usb connector, then it can be connected to your PC. In my printer it has a different connector, but my printer is an early protoptype.
How to show the image on your pc is another thing which I didn't look into.
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The camera used to be a standard usb webcam, but then they didn't have enough usb connectors on the cpu-board, and the connector type was changed.
I'm looking at the schematics and it doesn't make sense anymore.-
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The UM2+ Connect is easier to recover than the other Ultimaker printers (in my biased opinion, since I designed this feature 🙂 )
At least, you don't have to open the printer.
Here is the procedure: https://support.ultimaker.com/hc/en-us/articles/360017100080-Firmware-recovery-for-the-Ultimaker-2-Connect
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Check the mechanics inside the print head. Half a year ago there was a post from someone where the spring inside the print head, for the right nozzle, was dislocated.
Sorry, I don't remember the post. -
Can you open the generated gcode file on your computer?
In the first few lines it should show something like:
Quote;FLAVOR:UltiGCode
;TIME:791
;MATERIAL:2132
;MATERIAL2:0
;NOZZLE_DIAMETER:0.6Verify this nozzle_diameter value to what you expect. I just checked with Cura 5.0 and this looks ok. I don't have a UM2+ printer here to check what the printer shows.
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The smaller of the two is the PT100 thermocouple, a temperature sensor.
Or, in Dutch: temperatuursensor / PT100 thermokoppel
You can find them a bit cheaper than the suggested Reichelt shop, but overall these components are expensive because of the high accuracy. Chinese webshops sell them for less, but then beware of possible lower accuracy.
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Something is wrong with the camera electronics. In the dmesg.log file you posted there should be a few lines for the camera being detected on the USB bus. Something like:
Quote[ 6.699785] usb 2-1: New USB device found, idVendor=28c7, idProduct=3841
[ 6.706554] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 6.713891] usb 2-1: Product: USB 2.0 Camera
[ 6.718304] usb 2-1: Manufacturer: Ultimaker B.V.These lines are missing.
Check the usb cable to the camera. Check both sides, i.e. at the camera and the connection to the cpu board. -
Which firmware version do you have installed on your UM3?
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@xuyao These graphs are available from the printer's webpage. From the printer's menu find it's ip-address. Then, on your computer type this address and check all available info.
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Dear forum users,
Ultimaker is looking for people who want to help testing the next firmware release for the UM2+ Connect printer.The upcoming v1.6 release has large internal changes and we want to ensure we keep delivering the quality you are used to. Therefor, we are looking for enthusiasts who want to help us test this software. The release has been tested internally in Ultimaker, but different usage flows might show undetected bugs. Don't test this on printers with critical print jobs!You can always revert to the current v1.5 firmware version from the update menu on the printer.The most important change is the support for 11 international languages, besides most European languages we now support the Chinese, Korean and Japanese languages.In order to implement this change, the graphical interface received a major update to be able to show the international characters.Some other changes are:- The diagnostic screen now shows the temperatures of all three temperature sensors- Changed the screen layout for multiple screens to allow for showing more text. For example, the file selection screen now can show longer file names.- Digital Factory now shows 'preparing' during initial heat-up instead of 'printing'- Fixed some security vulnerabilities- Print head in maintenance position (mid-front) now has the motors released, allowing for manual moving the print head-The Wifi setup screen was cropped on mobile phone in portrait modeKnown issues:- The firmware update screen has not all texts translatedWhen you want to help Ultimaker in testing this release, then send an email to c.kielstra@ultimaker.com and you will receive a link for downloading the firmware.You will also receive details for how to report any found issues.The test period will end June 6 2022.
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Dear forum users,
Ultimaker is looking for people who want to help testing the next firmware release for the UM2+ Connect printer.The upcoming v1.6 release has large internal changes and we want to ensure we keep delivering the quality you are used to. Therefor, we are looking for enthusiasts who want to help us test this software. The release has been tested internally in Ultimaker, but different usage flows might show undetected bugs. Don't test this on printers with critical print jobs!You can always revert to the current v1.5 firmware version from the update menu on the printer.The most important change is the support for 11 international languages, besides most European languages we now support the Chinese, Korean and Japanese languages.In order to implement this change, the graphical interface received a major update to be able to show the international characters.Some other changes are:- The diagnostic screen now shows the temperatures of all three temperature sensors- Changed the screen layout for multiple screens to allow for showing more text. For example, the file selection screen now can show longer file names.- Digital Factory now shows 'preparing' during initial heat-up instead of 'printing'- Fixed some security vulnerabilities- Print head in maintenance position (mid-front) now has the motors released, allowing for manual moving the print head-The Wifi setup screen was cropped on mobile phone in portrait modeKnown issues:- The firmware update screen has not all texts translatedWhen you want to help Ultimaker in testing this release, then send an email to c.kielstra@ultimaker.com and you will receive a link for downloading the firmware.You will also receive details for how to report any found issues.The test period will end June 6 2022.
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Any device on your network that's configured to provide the DHCP service can assign ip-addresses, it doesn't have to be directly connected to your printer, as long as it is somehow connected to the same network.
Now it looks like you have two devices on your network which assign ip-addresses. This is wrong and creates difficult to trace problems. Do you have an idea which the other device might be? Do you have more (wireless) routers in your home?
Instead of trying to figure out which is the other culprit, you could disable the DHCP service in your Archer AX10 router. Check the (internet) manual for this device on how to do this. After this, all devices connected to this Wifi will have to be reset for reconnecting to the internet.
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The 192 168.0.x is from your above referenced WiFi router. The 192.168.68.115 I can't explain. It originates from another device in your network. Connect the powerline modem to the wifi modem.
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Your powerline modem looks great for this purpose; it has almost no options, so nothing that can be configured wrong. As far as I can see it provides no DHCP service, which is good.
You said both ip-addresses start with 192.168.x.y
Is the 'x' for both addresses identical? If not, then that's the problem.
Can you give the brand/model of your router? -
@Kief This goes beyond the 3D printer topics from this forum, but let's give it a try.
The ip address changing is weird. The most likely reason is that you have multiple devices on your network which assign ip-addresses. Such device is named a dhcp server.What is the IP address the printer gets?
If it starts with 192.168.x.x then there is a second DHCP server on your network. Some of the power line modems are more advanced and also provide this functionality. This can be switched off when you go into the maintenance settings of the modem. What modem brand/model do you have?
Firmware installation failed to verify
in Firmware
Posted
These 'better' instructions are for the S3 and S5 R2 which has different hardware than the UM3, so this won't work.
Perhaps you meant to refer to this article instead? https://support.ultimaker.com/hc/en-us/articles/360014745220
There is explained that firmware 4.3.96 was a stepping stone version with a bug where it would fail to install the new firmware when the printer had no date set. Connecting the printer to the internet and then waiting a bit (or rebooting) should solve that.
The newer 4.3.97 stepping stone was fixed by omitting the date check, required for printers without network connection.