Hello everyone ,
i'm new on this community and in 3d printing world. i've just got my first 3d printer ( ultimaker 2go ) 2 days ago .
as testing print i've made the ULTIMAKER ROBOT and no problems at all, then i ve tried with one of my design ( simple cylinder with some holes ) everything at the begin was fine but after one hour the printer head seems that it lost the X and Y axis ( without showing any error messages ) it just came out from the original printing shape and caused a printing disaster....
so the be sure i've aborted this print , shut down the machine and start with another standard project ( stackable cup ) , but again , after one hour more or less, the printer lost again the X and Y axis ....
can someone help me ?
thank you guys.