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federgarrido

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  1. Hi everyone! Our UMS5 had a little accident and ruined the AA core. Do you think it is repairable? Is it worthy? Assuming it can be eventually cleaned and works, will it be reliable? thanks in advance!
  2. thanks for the quick reply! How do I start a recovery process? I already tried to do a factory reset, but it didn´t work since the firmware could not be installed.
  3. via "Dump logs to USB" , I changed their file extensions from GZ to LOG
  4. Hi everyone! I could not upgrade the firmware yet. But here are the logs in case anyone can help me figuring out what´s wrong. Filenames have the extension ".gz" but I have to change them to ".log" to upload them here. Thanks in advance! f ultimakersystem-ccbdd300129b.3.7.7.20170627.boot-3.log ultimakersystem-ccbdd300129b.3.7.7.20170627.boot-4.log ultimakersystem-ccbdd300129b.3.7.7.20170627.boot-5.log ultimakersystem-ccbdd300129b.3.7.7.20170627.boot-6.log ultimakersystem-ccbdd300129b.3.7.7.20170627.boot-7.log ultimakersystem-ccbdd
  5. Thank you, but it is still under warranty. I think I will send it to the retailer to get it fixed.
  6. I already tried the latest version as well as other ones, no firmware seems to work.
  7. Is it possible to reset to *actual* factory settings? I did it but the newest firmware remained....
  8. There is no wifi connection available, everything must be done by USB. I can try dumping the logs to a USB, but I have no idea how to interpret them.....
  9. I turned it off and it was ok. It retained the older version of the firmware 3.7.x But I cannot upload any new firmware, neither the newest nor older versions. I already contacted the reseller but still no response....
  10. Hi everybody, I made a factory reset on the UM3 and tried to update the firmware to the latest version via USB. It is installing the firmware for at least 2 hours now, still stuck on the ´Installing new firmware. Do not power off printer.´ screen and nothing really happens.. I assume it is not normal, do you know what should I do now?? thanks in advance! Federico
  11. Hi everybody, I made a factory reset on the UM3 and tried to update the firmware to the latest version via USB. It is installing the firmware for at least 2 hours now, still stuck on the ´Installing new firmware. Do not power off printer.´ I assume it is not normal, do you know what should I do now?? thanks in advance! Federico
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