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Drdave

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Posts posted by Drdave

  1.  

     

    Hi @DrDave, I'm happy to hear your problem got solved and you could find help in our knowledgeable community. Our apologies if our support teams have not been able to fulfill their task and help you when reached out.

    We're always looking for feedback, and it's particularly valuable when it can also help us improve our business.  

    I'm wondering if you could share with me when and through what channel you have requested help and I'll see what caused the delay in getting back to you.

    Enjoy Cura, and I'm looking forward hearing from you again! Have a good day.

     

    BTW Sander I just bought an inexpensive Windows 10 based 2 in 1 tablet PC and tried to install 2.7 BETA and it said that it can't be installed to contact the developer.  Is it really not possible to use Cura ona  new Windows 10 based Tablet??

    Thank you

    Dr D

     

    Which version of Windows 10? I think the tablets run on a stripped down version of Win10 and not fully functional for heavy programs.

     

    Windows 10 home version 1703 IS build 15063.540 Intel 1.33Ghz processor

    Help any???

    I sure hope so

    Dr D

  2. Hi @DrDave, I'm happy to hear your problem got solved and you could find help in our knowledgeable community. Our apologies if our support teams have not been able to fulfill their task and help you when reached out.

    We're always looking for feedback, and it's particularly valuable when it can also help us improve our business.  

    I'm wondering if you could share with me when and through what channel you have requested help and I'll see what caused the delay in getting back to you.

    Enjoy Cura, and I'm looking forward hearing from you again! Have a good day.

    BTW Sander I just bought an inexpensive Windows 10 based 2 in 1 tablet PC and tried to install 2.7 BETA and it said that it can't be installed to contact the developer. Is it really not possible to use Cura ona new Windows 10 based Tablet??

    Thank you

    Dr D

  3. Hi @DrDave, I'm happy to hear your problem got solved and you could find help in our knowledgeable community. Our apologies if our support teams have not been able to fulfill their task and help you when reached out.

    We're always looking for feedback, and it's particularly valuable when it can also help us improve our business.  

    I'm wondering if you could share with me when and through what channel you have requested help and I'll see what caused the delay in getting back to you.

    Enjoy Cura, and I'm looking forward hearing from you again! Have a good day.

    I submitted two support tickets as directed by the software including sending in copy/paste of the entire error codes

    Dr D

  4. Open the start menu and start typing:

    %APPDATA%\cura\2.6

    Press enter.

    If you cannot access that folder, then Cura cannot access that folder, and there is something seriously wrong with your computer.

    Edit: oh, wait. You are using windows 7. Pro-tip: you are posting in a topic that specifically says "after Windows 10 Creators Update". So you don't have the exact same thing.

    In Windows 7 you cannot open the start menu and start typing. Press winkey+r, and start typing in the dialog that pops up.

    Ahoeben

    I don't know you but I can say you most likely have just saved atleast one patient either pain, discomfort, or possibly their life. THANK YOU

    The instructions worked PERFECTLY. I used your method deleted the entire CURA "appdat" folder and then re-installed the software and so far perfect.

    I can now get back to getting my folks to putting CT and MRI data into Cura to print out pre-surgical models to work on before we actually go into the OR

    Thank you SO much

    I sent in TWO service tickets to ultimaker for help and NO response. the next time we decide to choose slicing software I am voting for Simplified 3D atleast for the minimal money we will get support. Shame on Ultimaker if you aren't going to answer tickets don't make them available and if you need cash to support your software endeavors by all means charge for Cura but don't leave us hanging

    Thanks to Ahoeben for saving my day!!!!

    Dr Dave

  5. The log file doesn't seem to be updating with anything past the 9th of July, so I'm not getting much help from that either...

    Between Cura 2.5 and Cura 2.6, the location of the configuration folder changed from AppData/Local/cura to AppData/Roaming/cura. You were looking at the wrong log file.

    No CURA files or folders in the appdata folder and the main app data is arrowed so can't be accessed HELP please

  6. I have been using 2.6.? for a few weeks now and two days ago it crashed when I was trying to save a file and then cancelled the save. I won't re-open and although I have tried even rebooting the PC it still won't start up. I removed it and tried to re-install but apparently it corrupted something that is not being repaired during the reboot of the PC

    I have no clue what to do but I have work stacking up and Slic3r simply is a hassle.

    I downloaded beta today hoping it will resolve this but before I try to install I figured I would ask here

    PLEASE help

    Thanks

    Dr Dave L

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