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ctbeke

Team Ultimaker & Admin
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Everything posted by ctbeke

  1. Hi, This is a known issue with Ultimaker S3 at the moment. We have identified the problem and will supply a firmware update to resolve it (not sure about the ETA of that at the moment).
  2. In that case you're running into a bug that is specific for S3. Our embedded firmware developers are looking into this and a patch will be made available once fixed.
  3. Which printer type and firmware version are you running?
  4. Which firmware version are you running? Could you send the printer logs to me (downloadable via the printer's display to USB drive).
  5. Hi, Could you give me your email address that you used to create the account over a private message? Then I can send you a reset code so you can get into your account again (and disable or setup 2FA again). Support from the web page itself is something we're working on. Chris
  6. As @Smithy indicates, opening your firewall is not recommended at all. Any device in your network would be reachable from the Internet, for example by automated systems like botnets that continuously search for available servers to exploit. Any device in your network could then potentially be a stepping stone to infiltrate the rest. Ultimaker Cloud (https://mycloud.ultimaker.com) only requires Cura and the printer to be able to reach the internet from within your local network, not the other way around. For now functionality is limited compared to Ultimaker Connect, but more features will be coming soon.
  7. Remote queue management is only available with firmware 5.3 and newer (as it required changes on the printer to make this possible). This firmware version is not available for UM3 (and I'm not sure when it will be). As a work-around you could reset Connect on the printer's display and then setup the connection again (or override the material selection on the printer).
  8. I have created a PR (https://github.com/Ultimaker/Cura/pull/6580) to bring back this feature. We'll see if the Cura devs review and merge it for the 4.4 release.
  9. Maybe you could leverage the Octoprint open source community to add support for the UM3? They seem to be quite active over on GitHub.
  10. No need to make passive agressive comments, let's keep it civil here. The UM3 has plenty of remote printing options (Ultimaker Connect, Ultimaker Cloud, it even has a completely open API for local networking interaction). It's just not Octoprint compatible as Octoprint is someone else's open source project that relies on a printer being connectable with USB slave functionality (which actually is quite a bad way of controlling a 3D printer because USB has plenty of stability issues). Now someone could easily go ahead and write an Octoprint plugin that connects to the UM3 over the network and add support for it that way, but apparently as no one has done that yet the other options that Ultimaker gives are satisfactory.
  11. It seems that UM3 support for Octoprint is still an outstanding issue (e.g.https://github.com/foosel/OctoPrint/issues/2288). The UM3 firmware does not support features like timelapse out of the box, so you'd have to use the webcam http endpoint and manually construct something.
  12. Can you upload a picture of how you're connecting your UM3 to the Raspberry Pi? The USB port in the front is for USB thumbdrives only (for offline printing), and there's no USB slave port on the back like the UM2(+) had.
  13. I'm not sure what you're trying to do, but the Ultimaker 3 series is not compatible with USB slave printing (and thus Octoprint). You can connect your UM3 (extended) via the direct networking or cloud features of Cura and UM firmware.
  14. Hi, I'm one of the developers involved in Connect. As @Smithy indicates, ethernet will always be more stable than wifi. However we're still interested in finding potential problems that are unrelated to wireless technology. Maybe you could share the logs of your printer with us (in a private message if desired)? You can find the option to dump logs to USB in the printer's settings menu. Also, which firmware version are you running? Thanks!
  15. You could extract the API spec from the printer one and paste it into a tool like https://mrin9.github.io/RapiPdf/ and generate a PDF from it. Reason we don't do that is because we ensure this way that the spec is always up-to-date.
  16. From the top of my head, the differences with UM3 are: * Multi-point bed leveling (resulting is better 1st layer adhesion) * Glass door to prevent (most) air draft * Filament flow sensor * Hardened feeder wheel to support abrasive materials (thus supporting the CC Red Print Core) * Trinamic stepper drivers (same as S5), so much quieter while printing * Improved feeder lever (instead of that kinda hard-to-use force push button) * Touch screen interface (after working with it compared to the old click wheel you really don't wanna go back...) * Improved gantry to support the full build volume with both print cores * Integrated power supply (no more messy power brick somewhere around your printer) * Higher EMC class rating due to improved electronics (safer for certain environments) * Stiffer build plate gantry and wider diameter X/Y axis * Improved print head (same as S5, which was an iteration on top of the UM3 head) * Slightly different side panels and screws (cleaner finish) * A UMB port to support possible future hardware add-ons I'll leave it up to the market to decide if this justifies the price point 😛
  17. You might wanna take a peak at the ultimaker.com homepage 😉
  18. There will be a firmware and cloud update very soon that brings the queue controls to the cloud (as they are in Connect)!
  19. Interesting idea. Their APIs are probably very different, so I'll either have to find common denominators and generalize the API responses to an internal model, or create separate plugins (but that adds maintenance burden, especially on the UI part). If I were to add one extra source, which one would you like to see first?
  20. I have updated the plugin numerous times since this thread, notable features are: * Improved search * Pagination * Improved error handling (e.g. when the ThingiVerse API is down) I have just submitted a release (1.3.0, hopefully approved soon) that adds buttons for accessing popular, features, and newest things: Let me know what you want added next!
  21. Yes, that works fine. Cura copies the whole user data folder when upgrading, but leaves the old one intact. So when you start 4.0 back up, all the data is still there.
  22. It's true. We call him Bob.
  23. I have raised the filament flow sensor notifications internally last week. We'll see if this makes the priority list anytime soon.
  24. The Ultimaker App only supports monitoring via the local network. For remote monitoring I suggest you use Cura to send jobs and mycloud.ultimaker.com for remote monitoring (works great on mobile browser). Note that push notifications in the app do work outside of the local network (as we relay them through the cloud).
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