We bought an ultimaker 3 extended. We are really happy about that but unfortunatly we've got a Problem with the supportmaterial.
The followiwng link shows you the Problem
Our supportmaterial is exactly shifted by the same amount like distance between the nozzels (I think 18mm). So we tried a lot in the setting of the software to get an solution.
I guess the Problem is a softwareproblem (maybe the settings of us?), the reason therefore is we have done the calibration and in the grid we don't have any offset.
Can anybody help me?