Hi there,
At the end of last year I was granted permission to buy a new Ultimaker 3 for our school. My students designed different things and we printed them. Some things were pretty large so the printer had to print for more than a school day. One morning I found the printer crashed on the floor. The two print heads were totally covered in PLA. Although the UM3 was placed firmly on a big table it moved itself off the table. Has any else had such an experience?
We also have a UM2. Moving around has never been an issue with it.
Does anyone know how much the replacement of the two print cores, the two side covers and glass plate costs? And where I can get the parts. I contacted my reseller, but they couldn't or didn't want to help me.