Steffen

It seems that the problem is not longer there. The last print was finished successfully... @Carlo: Yes, we use original print cores. No improvements. We use a FilaPrint on the build plate (But we had never problems with this before). Power supply is standard. We have also an UM2+extended. If it happens again I will upload new log-files. Thank you in advance for your support.

Hi Carlo, here are my logs. Do you also need the third file? It has an not allowed file extension (ultimakersystem-ccbdd3000d2e.4.3.2.20180308.config.tar) Right before the saving the logs I did a factory reset, then updating the firmware and then starting a print. It crashes after heating up when it should start the calibration. ultimakersystem-ccbdd3000d2e.4.3.2.20180308.boot0.log ultimakersystem-ccbdd3000d2e.4.3.2.20180308.boot-1.log

Hi Ultimaker Team and Community, I tried to update our Firmware. But now it crashes every time I start a new print. At the most tries it crashes during the nozzle heating. Sometimes it runs until the bed calibration. The screens turns black and the Ultimaker reboots. I hope you can help me with this problem. (I tried to install older versions of the firmware, but the problem is still there!)