SmithLab1

Sorry for the delayed response. We reread the manual - always helpful, followed directions precisely and no problems now. Thanks for the help.

New Ultimaker 3 and first print was incomplete, so we are trying again, same materials PLA and PVA to print another ultibot. Now we can't load material 1 and 2. 1 loads ok - the onscreen instruction directs 1 to be loaded with material guide, which of course, prevents 2 from being loaded at all. So we load 1 without material guide to onto the spool holder marked 2, and load it. That works, when we try to load 2 we get an error code that too many materials detected and the controls don't allow any solution, can't back up, can't go forward. Only option to shut down and restart. What are we doing wrong?