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Shadowman

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Everything posted by Shadowman

  1. Gr5 Not to be argumentative and yet; it is “highly” probable and very likely that the percentage of owners/end users and businesses active on this forum is a token percentage; who knows; maybe it’s 0.1% which would equal 100% based on your sampling. Furthermore; I personally speak with a couple USA distributors that without reservation share that they too have the same trouble getting element of urgency support as such attempt as able to satisfy the customer in house. Having shared this; I too feel that the Ultimaker Team is far less connected to the end user, particularly when there is an issue than they want all to believe.
  2. Certainly this would create a controlled zone however, it’s far from practical much less realistic for many businesses. Takes care
  3. Sarcastically with what I consider to be a level of truth embedded; don’t hold your breath as the concerns as conveyed by many versus the Ultimaker Team’s response don’t live in the same arena. The level of concerns shared that are not being addressed with any element of urgency as clearly evidenced by the actions, or better put; lack there of by the Ultimaker Team is truly dumbfounding. Takes care
  4. Well after all I have read this firmware situation is beyond fricken ridiculous. There is absolutely no reason for this and “if” it were an anomaly; which it is not, then an “easy” roll back should “always” be in place. For many these printers are a component of, it not their sole livelihood. The cavalier attitude and less than timely resolutions makes clear that after the sale support is far less important when compared to the seemingly never ending trades shows that the Ultimaker Team market within. Come on Ultimaker; get your act together!! Speaking of firmware; long ago I was assured that I would no longer be pestered with the relentless pop-up telling me that there is a newer version of Cura; how about resolving this too as it has long passed the point of annoying. Takes care
  5. I can’t speak to your issue however, I installed the latest firmware last night; the two step process with no apparent issues. Having shared this I have not initiated a print yet however, I just looked at the printer via the camera remotely via DDNS and it works fine and then accessed it via Cura 3.4.1 via the local network and it is visible. Takes care
  6. Well it’s with mixed feelings that I make this post. A 18 plus hour print just completed with no issues however, it was only able to be completed with the filament sensor turned off. IMO this makes perfectly clear that the calibration and or operational characteristics of the sensor to do work well with PVA. It remains my hope that the FW presently in beta has aggressively tackled this issue as it has plagued us since day one as well as many others. If not for the suggestion from “kmanstudios” to turn the sensor off I would still be hitting the resume button ..... over and over again throughout the printing process with there never being a valid issue with the PVA; phenomenal. As I said at the onset of this reply; mixed feelings because on one hand having the print completed without any intervention was wonderful and yet knowing that the sensor does not provide the solicited protection is troubling. Takes care.
  7. Good information shared Thank you
  8. Thank you; no caution is necessary as I like using PVA; in fact without it many prints could not be considered and yet I am a bit frustrated so all assistance is appreciated. Based on what you shared; the PVA that I use; both new and after being dried on the build plate is never truly dry. I have read many comments about PVA only wishing that I truly understood its characteristics. Some say it’s brittle when wet, others just the opposite. When I have had the PVA brittle to the point that a slight bend will cause it to snap then I have experienced it breaking in the Bowden tube when loading and I am unable to straighten it to insert it into the feeder. So using your comments as shared and my shared experiences how do you successful load and use PVA if it will break with only slight bending? Takes care
  9. I mean not to throw a random punch; and yet. Your issue is a great example of what the aluminum build plate was solicited to eliminate. Takes care
  10. Thank you for sharing your experience. I will step up that which I have been doing. To date I keep the filament in an air tight dry box. After a print I place the PVA in the original cardboard box and set it in the Ultimaker S5 on the build plate at 50c for a couple hours before bagging it with desiccant within the dry box. The printer operates in a controlled 65-70 degree F environment with relative humidity between 30-40% so as I understand; this is well below the PVA issue threshold. Giving up the sensor long term is not an option. I have read comments from others with the same issue and I understand that sensor calibration tweaks were made in the latest beta version; once it is released as stable I will try it and hopefully in concert with my actions good results will follow. Takes care.
  11. Thank you and no. The filament sensor has saved me on several long prints during which the filament gets bound on the roll; without it the time loss would have been a disaster. The filament sensor along with (dare I say) the aluminum build plate were the 2 significant reasons why the Ultimaker S5 was purchased. The current print is 18 plus hours and I have had to restart it no less than 4 times in the past 6 hours so I will test your theory. I just aborted the print, cleaned the build plate, disabled the filament sensor, and will now see how it does. BTW; I am not using the beta version. Your input is appreciated and I will refrain from sharing my thoughts until the print has completed. Thank you again.
  12. Any update to this issue? It has remained a pervasive issue with us, removing the filament and cutting a section off and reinserting it, aborting and restarting the print, reloaded the latest FW, cycled the machine, tried a new roll of filament, dried the filament per Ultimaker’s directions, etc. and the issue remains. It has become an impossible situation. BTW; always with PVA (maybe with the transparent too) so I lean towards a sensor calibration issue. Thank you
  13. Relax I update over the air and every time it begins the process and then seems to hang. I have to reboot the S5 and initiate the update a second time and then it works. I hope that you experience the same results. Please update this thread. Thank you
  14. First of all; thank you for the kind words as I know it is a bit of a double edged sword when I make some of my posts; the bottom line; I care. Now to your question; I too have printed much PLA without anything but a clean glass however, like you I too have been caught off guard when the occasional print lifts. As the result of this I prepare the glass “every time” thus insuring I have no adhesion related issues. It only requires a modest amount of time and glue stick and then spread it as I shared earlier to afford me “peace of mind” knowing hours later that I will be happy rather than frustrated. I wish for you only the best. Thank you again. Shadowman
  15. I can’t speak for others however, I use glue stick when needed and apply it to the glass and then I use a moist paper towel to evenly spread it around; no issues. Takes care
  16. Definitely not right; my S5 does not act as you’ve described. I don’t have the solution but rather the confirmation that you need one. Takes care
  17. Hi Smithy Your thoughts do not negate mine nor those of many others. I have had random adhesion issues and after understanding that the glass build plate has completely different properties on each side I am certain that I “now” understand why. Takes care
  18. I am with you RudydG As much as I appreciate the information; this should have be part of the original information as provided with the printer as well as with the replacement glass build plates. I have always been told by both the Ultimaker Support team and the distributors that both sides of the glass build plate are the same hence the ability to turn them over when chipped. In my opinion; this is another great example of value of the aluminum build plate. Takes care
  19. With all that you did; did you also reset the network settings within the printer? I hope that you find the fix quickly. Takes care
  20. It was great to read your reply; thank you.
  21. Hi asb I shared the same with SandervG a couple days ago after he asked you for specific distributors still soliciting the aluminum build plate. An associate of mine made a couple calls to different distributors and was told of the benefits of the unique aluminum build plate as associated with the Ultimaker S5. Thank you asb for sharing your findings. Takes care.
  22. Smithy I do understand why some things such as the aluminum build plate are not of great concern to you but respectfully I ask that you not dimish the value it has to others; including myself. To clarify; my comment about Cura; my attempt was to make clear that it is Ultimaker’s software; supported, maintained, and bundled with their printers however, as an open source software anyone else can use it. Add to this, those with Ultimaker printers can twist and tweak it “at their own risk” as well as assist if desired with future development of it. Open source and free when associated with a Ultimaker printer does not mean no responsibility. Many folks, including Ultimaker, continue to imply that because it is open source add free that no one should complain; this is both wrong and frankly; laughable. Like you; I successfully use the Ultimaker created material profiles and in my case with both Ultimaker’s hardware and private labeled NFC filament and by and large have had nice consistent prints. To be very clear; I like the Ultimaker S5 printer however, I don’t like that I have not received that which I paid for. A fairly simple concept.
  23. Smithy Your input and shared experiences are always appreciated. Smithy, the issue is not what the Ultimaker S5 can do as I agree with you that it printed out of the box and frankly; as I have shared before; nicely albeit slow. Add to this the PVA support has opened many very cool printing opportunities. The issue for me is the continuation of Ultimaker and folks such as you down playing the importance of what was told versus what is reality. Yes; anyone can print without an aluminum build plate however, because one can does not mean that not receiving it should be discounted. Regardless of you personal opinion and the use of your printers Ultimaker has not taken responsibility for what they did. They sold a product stating that it was a fully developed product with unique “value” related features that after nearly 6 months of selling them Ultimaker simply said; sorry it’s not going to work. How you can accept this as acceptable is very surprising to me. Now with regards to Cura; the Ultimaker S5 was sold with Cura as an integrated piece of software; the heart of the printer designed to be “best” used with Ultimaker’s private labeled NFC filament. I bought into this along with a significant inventory of Ultimaker’s NFC filament and back up hardware. Lastly; I am all to familiar with other printers having been lead down the path of “someday .... maybe” which is why I spent so much time discussing my experience and “real” concerns with Ultimaker and the distributors prior to the purchase. In addition; I read the reviews presented by the various publications; speaking of which these reviews all presented the Yin and Yang of the Ultimaker S5 printer. Cost = high Unique features such as the highly solicited aluminum build plate = offset for the high cost. These reviews significantly assisted Ultimaker with the S5 rollout; how would numerous reviewers cad publications rate it today? Yes..... SandervG and I have communicated and we will carry our conversation further after the holidays and yet; I feel that Ultimaker needs to be more transparent in how this situation is being handled because IMO; one on one conversations with SandervG cloak the issue and there is truly no common ground but rather a series of independent placating gestures. Take care
  24. Good day asb I had to read your post a couple times because I find that much of what you shared mirrors my thoughts and why I remain so troubled. Beginning with your last product related issue; the aluminum build plate; as much as I try, the chain of events associated with the aluminum build plate concerns me on a very significant level. Add to this, I too considered Ultimaker’s glass build plate offering an insult. Now to Cura; the fact that it is “open source” is only moderately interesting as this plays well for Ultimaker as they have a significant number of unpaid users constantly able to contribute to their product development. This however, does not negate Ultimaker’s responsibility to maintain a stable program. The Ultimaker S5 was marketed and sold as a fully developed package that includes “Cura” and it being integrated into the Ultimaker S5 and designed to work seemleasly with Ultimaker’s private labeled NFC filament. We were told that this package was created with the primary end user being “businesses”. It was marketed and sold as a plug and play printer designed to be used by the average person with no inherent 3D printing experience. This was not marketed nor sold as a hobbiest printer. The price point of the Ultimaker S5 is high however, because it included (as they solicited) several years of development prior to its deployment along with many uniquely developed features to be specific to the Ultimaker S5 as such I was able to justify it at that time. At this moment I question much of what I was told. Having shared this; yes the Ultimaker S5 is able to produce nice prints. It’s slower than most printers and the resulting prints are not of a quality unique to the Ultimaker S5 but rather consistent with many printers sold at a much lower price point; including other Ultimaker printers. Prior to purchasing the Ultimaker S5 I asked many many questions of Ultimaker directly and their distributors “because” I have been mislead by other 3D printer manufacturers before as such I was very skeptical. Ultimately I trusted Ultimaker
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