JRobinson12

Hello, I'm following this thread because we've had the same issue. A computer with internet access was not able to reach out to the server hosting the Marketplace material profiles due to our company firewall configuration. In fact, we've struggled to download a new release of Cura for the same reason. Connection was blocked without any information, simply nothing happened. I feel that as more large companies lock down their IT infrastructure due to ever increasing threats, this might become more of an issue for more Ultimaker users - especially as Ultimaker grows their user base within those large companies. We were fortunate that our IT department was able and willing to react by modifying their permissions list, but not everyone is going to be as lucky. I post this with the hopes that the situation can be improved as Ultimaker continues to grow. I don't know much about high level IT infrastructure but I do know that I normally don't have issues with downloading software updates so it seems Ultimaker is using a host that some IT departments might take issue with. Thanks for bringing this up, and also to gr5 for offering some advice for a workaround.