Ultimakercam

I currently have 8.2.0 firmware, it's the latest release. I've done everything accept replacing the print heads and disconnecting the front fan, I actually have another front fan here since that is a problematic issue with these printers...

I had this same issue out of the blue and I tried like 6 times to reprint and they all failed, the seventh time it started measuring the build plate and it did most of them but then again failed and got the bed leveling error. So I shut down the machine and restarted it and still the same most of the bed measured then the error.... I have yet to figure out from this post exactly what is the cause of this error? I did a leveling sensor test and the noise level is 10.23 and it never even got close to the plate and the second time it was 8.87, third one was 13.11 Update it finally after the 10th try it measured and is printing again but I didn't change anything? Never seen anything like this ??

I have an S5

Please let me know how to do a factory reset from this screen, I’ve got a customer that needs a product yesterday already and nobody seems to be available on the weekends

How can I do a factory reboot if I can’t even get a screen that I can push any buttons on? Everything is gone and only a photo of a penguin is visible? How can I do a factory reset? I’d be happy if I could just do that

Had this same thing happen to me today when I updated the firmware on my S5 to 5.5.12 and seriously I keep getting nothing but issues from updates, Does nobody test these updates before they are released?