I am new to the community just got my printer last week. The test prints that were pre-loaded printed just fine. I am now trying to do my first project by loading the file into Ultimaker Cura, after I perform the splicing and save the file to my SD card I performed a couple of prints all being incomplete. I found the file actually said the print was finished and 100 percent completed. I moved onto checking the file after saving the gcode file to the SD card and found only a portion of the model was being saved. I have tired multiple different prints all with the same outcome. I am now completely lost on trouble shooting.
I have uninstalled Cura and reinstalled with no luck and have even changed versions of Cura.