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DhollandiaIT

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  1. Ok thank you, I'll see if we have any similar PCs to compare the drivers.
  2. Hi Computer details: HP Zbook 17 G3 running windows 7 Pro x64 Graphics cards: Intel HD Graphics 530 with driver version 20.19.15.4483 NVIDIA Quadro M2000M with driver version 21.21.13.7306 3D printer: BQ Witbox 2 We can open cura and accept the EULA, but cura crashes on opening any kind of selective menu (toolbar, right click, material selection). We can still click open file and open an STL file without issues, same for rotating the preview image. Tested with anti-virus off and on but there was no difference. I assumed it was a driver issue, so I tried updating to the latest versions. After installing these, cura wouldn't start at all anymore so this isn't a solution. I believe it's an issue with the Intel HD card, as changing drivers for the NVIDIA has no effect. I've tried reinstalling and removing the local user folders of cura but this didn't change anything. Log files are attached, not sure if there's any others I'm missing. Does opening those menus or right clicking start something specific that causes the crash? cura.log stderr.log
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