Jump to content

WesleySAV17

Dormant
 View Profile  See their activity

  • Posts

    23

  • Joined

  • Last visited

 Content Type 

Posts posted by WesleySAV17

    5.2.11 Broke my WiFi on S5

    in Firmware

    Posted · Edited by WesleySAV17

    13 minutes ago, CarloK said:

    There is a new testing release which is identical to the v5.2.11 release but has extra logging enabled for the WiFi related problems.

    I discovered the WiFi module sometimes short circuits and the new log messages in this version can identify that problem.

    @WesleySAV17 and @cabriobob could you try this on your printer and email me the log files again?

    The image can be downloaded from here and is applicable to both the UM3 and S5.

    This release is to be considered a testing version, i.e. only use it for non-critical applications as this release didn't undergo the normal quality check procedures.

     

    I just did the test, I sent you by mail the new log file, still no WIFI ...

    5.2.11 Broke my WiFi on S5

    in Firmware

    Posted

    5 hours ago, CarloK said:

    I feel sad to hear that the attempted fix didn't work. The change did sound like a promising hypothesis.

     

    Thanks for sharing the log files. The good news is we can exclude several causes now. The bad news is that we'll have to dig deeper and probably will come with another firmware with new logging messages to discover where it goes wrong.

    It seems to go wrong at system startup where the WiFi hardware does not make itself known on the USB bus.

     

    Fixing this WiFi connection problem has our priority and we are working hard on it.

    I sent you log files by mail ... waiting for a new firmware ...

    5.2.11 Broke my WiFi on S5

    in Firmware

    Posted

    14 minutes ago, CarloK said:

    @cabriobob and @WesleySAV17 see your private inbox for a new firmware to test.

    Other people who are willing to help us fix this problem can send me a private message and I will mail a link to a new firmware version that possibly fixes the problem and also logs more information so we are better able to find the culprit if this latest change didn't fix the problem.

    No it still does not work, I reset the CURA Connect settings as well as the printer.
    Still no WIFI. I sent you the LOG file. Hoping for a solution ...

    5.2.11 Broke my WiFi on S5

    in Firmware

    Posted

    2 hours ago, WesleyE said:

    Can you outline the exact steps that you took? For most users, doing the factory reset enables them to do the Wi-Fi setup again and have a connection setup. You need to perform this setup before the toggle becomes available. Can you verify that you did the Wi-Fi setup before you toggled between Wi-Fi and ethernet?

     

    I reset the wear settings again, restart the configuration of the tray, coils ... then WIFI, at this time the button is grayed out ...

     

     

    IMG_8437.jpg

    5.2.11 Broke my WiFi on S5

    in Firmware

    Posted

    8 hours ago, CarloK said:

    In 5.2.11 we fixed a WiFi problem where two modules could be loaded in the wrong sequence and hence failing, a software problem called a 'race condition'. Those problems are difficult to tackle since a lot of external factors make the code fail or pass.

     

    So, when you people report the WiFi still fails I'd like to get more details since all our internal tests succeeded and 'it fails' isn't enough info to get us searching in the right direction.

    Could you please send me your log files to: https://community.ultimaker.com/messenger/compose/?to=347407

     

    I email you the log file, updated to 5.2.11 and WIFI always grayed out.
    I renialize cura connect and as well as the printer ....
    Thank you for your help

    Ultimaker Firmware 5.2 stable

    in Firmware

    Posted

    1 hour ago, ScanHD said:

     

     Yes. they told me they are waiting on solutions from ultimaker themselves

    Unfortunately I have the same feeling, I buy an Ultimaker S5 instead of a Raise3D, everyone praise the seriousness of Ultimaker, still waiting for bug fixes ... more Ultimaker communication on the S5 is a disaster .... (disappearance of the aluminum tray) and today the firmware bugs ... really bad ...

    Ultimaker Firmware 5.2 stable

    in Firmware

    Posted

    39 minutes ago, Dim3nsioneer said:

    For those with serious problems (like not working WiFi) after the update to 5.2.8 I would suggest a factory reset. There has been an UM3 firmware upgrade in the past (I think it was the one which introduced Cura Connect) which also required a factory reset on some machines.

     

    For my part I have already tried to reset my S5, but this has not worked anything ... the Wifi still does not work ...

    Ultimaker Firmware 5.2 stable

    in Firmware

    Posted

    I already have to reset Cura connect from the menu of my S5, however the WIFI still does not work, the bonton is grayed out ... I also tried to fully reinstall the printer, it has rioen changed ... Yes I am in 5.2.8 20190320 ...

×
×
  • Create New...