Hey,
We have just upgraded our Ultimaker 3 to 5.2.11 Firmware and we are using Cura 4.1.
When we try to connect to the Cloud through Cura connect it stays on the 'trying to connect' screen for ages and does nothing else until we cancel (I have waited for over 30 mins). We have a port ope so we can view the camera stream from offsite over a VPN and so was wondering if anyone else has had issues or know of any reason why this or our Firewall could cause a problem.
I'm happy to provide further details if you want or need them.
Thanks
Adam
