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Emerald

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  1. Unfortunately they did't say. Thanks, onward to the next issues that need tweaking, but that would be a different thread. Thanks for your help
  2. I managed it!! I reset to factory settings btw. I physically removed the Air Manager while the S5 was powered off, restarted the printer, turned it off again, set the Air Manager back on top of the printer, checked all cables attatched, and restarted the printer again and violà, the setup was completed without the mentioned prompt. So check the cables if the prompt keeps showing up lol.
  3. Some colleagues were in the office and kindly removed the prints from the bed. But they can't refill filament and do maintenance services. I was in office roughly once per week. We're connected via VPN and have access from home. And it still feels risky to start a print from remote and usually I avoid it, because I can't check if the first layer is perfect etc. That's why the two printers are connected via group and our IT department won't allow Digital Factory btw. Need to group them again, when the Air Manager is working properly. So far the firmware updates ar
  4. Oh, thanks for the heads up! Currently updating both printers. Was working from home for the most time of the year so far and couldn't perform all necessary maintenance steps. Will report in a bit.
  5. Thanks for your reply. The printer is currently in a group, and it is NOT the host. Do I need to remove it from the group first to avoid further problems?
  6. Hi you all, during maintenance I removed the Air Manager and now I'm not sure if the Air Manager is working properly. I needed to clean the feeders and couldn't properly access all screws, notably the feeder tension bolt, so I removed the Air Manager while the S5 was powered off. I used this guide to remove the Air Manager and this guide to clean the feeders. After powering up the S5 the prompt pops up according to the guide: but in the settings menu it still says "Install", so I click it, the S5 then needs to reboot, and after reboot I'm to square one a
  7. Hey, are you sure you have the newest version of Cura installed? There was a bug with the "stair stepping" as mentioned here: https://github.com/Ultimaker/Cura/issues/7018 I don't know if it was fixed in Cura 4.4.1. Maybe you can check if the problematic layers were supported enough. Was this part printed with PLA and Breakaway? I had a similar looking issue and the suggested workaround solved the issue.
  8. Hi again, I was able to solve the issue with aligning the axles. Sadly following manual isn't available with pictures for the S5. Nonetheless the guide helped me. https://ultimaker.com/en/resources/50679-check-for-play-on-axles
  9. Hey @Minkeproducts, take a look at this manual. I successfully tightened the pulleys and belts today on a S5 with the manual. https://ultimaker.com/en/resources/50679-check-for-play-on-axles
  10. Hi Geert, I will check this with this (https://ultimaker.com/en/resources/52524-xy-offset-calibration) and this (https://ultimaker.com/en/resources/19953-aligning-the-axles) method. Thank you for your input.
  11. Hi, I have problems printing a box with a lid. The corners aren't perpendicular to each other, therefore I can't assemble the box. The box is totally slanted when assembled and I can't put my finger on it, why this happens. The Box and the lid individually lay flat. I printed the box three times so far with no luck. At first I thought the large bottom area causes the problem, so I designed a big hole in it. That did not help either. Maybe the filament is the problem? Please see attached pictures. I printed the last model upside down with a ton of sup
  12. Hey @Sk7500 and @Adri-an, I had a similar problem a while back. It seems that ultimaker and breakaway need some "baby sitting" during preparation of a print. I keep an eye on the temperature of the nozzle and as soon as it reaches 150°C I brush away any oozing material with a wire brush. Just be careful not to hurt yourself with the temperature of the hot end and moving parts. Additionally I print a skirt with breakaway. This helps a lot, because I can identify immediately if there is a calibration offset as a skirt or similar adhesion is printed first. If there i
  13. Thank you for clearing out that there were problems with your model. I printed it with above mentioned changes and it worked, too. There was only a little amount of stringing and a little debris inside. I can attach pictures if you like.
  14. Hi, I imported your model and cura indeed doesn't recognize the interior space. I set the infill to 0% and the top and bottom layers to 0mm. I sliced on fine- 0.1mm with generic PLA in a 0.4 AA core. Hope this works out for you as I didn't try to print it.
  15. I'm using a AA 0.4 print core for Breakaway.
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