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UltiRoel

Team UltiMaker
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  • 3D printer
    Ultimaker S5
    Ultimaker 3 (Ext)

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  1. Hi QCMakerspace, This is not supposed to be how it works. Yes, we limited the amount of prints you see in Digital Factory at the lower subscription tiers, so reprintability is limited. However, the print job reports that you download from Digital Factory should be limitless. Oddly enough we cannot reproduce this error. I've sent you a private message so we plan a short meeting to make sure you can get the reports you need. Kind regards, Roel Vossen Business Analyst Ultimaker Digital Factory
  2. Hi Erich, Sorry to hear you're disappointed in the capabilities of the Ultimaker 2+ Connect and Ultimaker Digital Factory. The higher end printers have a queue on the printer to allow them to continue printing when they go offline. For now Digital Factory simply puts those prints in the queue on the printer and doesn't do any queuing itself. I can't make any promises on the roadmap of the Ultimaker 2+ Connect, since it is our entry level printer after all. We are constantly improving Digital Factory and we are looking into making sending the print to the printer more robust and this might mean that we can hold a print for a printer that is printing for a while. So that doesn't make it exactly a queue but I imagine it would improve your workflow a bit. In sum I can't make any concrete promises, but we are aware that is something users find lacking on the Ultimaker 2+ Connect. Kind regards, Roel Vossen
  3. Hi aag, We are indeed no longer actively developing the app anymore. But at the end of Q1 we will have functionality in digital factory (cloud application with a proper browser user interface) that will alert you when your print is finished or the printer has run into an error. Regards, Roel Vossen
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