I am trying to update 2 S5s at my work. They are not connected to the internet, cannot be, and
Following the instructions on the Firmware Update page, I downloaded
and placed them on a FAT32 USB.
when plugged into either S5, I went to >Update Firmware and nothing appeared.
I attempted power cycling, factory resetting, reformatting to FAT32, zero pass reformatting to NTFS, CuraConnect resetting, and removing 'root' from the name. I have seen a lot of people on the forums saying they have issues verifying the firmware file, but for me it doesn't show up at all, the screen says 'update firmware' at the top with black underneath.
Downloaded with iexplorer, all filetypes are intact, I cant use a different USB stick either. Any ideas?