PrimaryEngineer

I have not had a fully successful build with CF Nylons at all. I believe I've had the machine properly deprime the nozzle once, but then when it was spooling up the filament it spit it out of the port entirely, which was odd. Your machine ran out of material, then just froze? That's very unfortunate. I feel like this machine can't be trusted to run overnight. I can't remember the last time I had a successful overnight print. In that case I can't use the full build area anyway so I may as well have a smaller machine like a Zortrax M200. What are you planning to do with your machine?

I have talked to the vendor and they mostly give me troubleshooting tips that don't solve the issues. Things such as redoing the manual bed level to fix the active leveling, and changing the profile I am using in Cura. Spencer Priddy with the support staff seems to do a far better job of helping me out, but not everything gets solved. As great as he is, Spencer unfortunately can't snap his fingers and make the world spin the other way for me. Interestingly enough, I recommended to my employer that we get a Raise 3D Pro2 in the beginning. The vendor talked up the S5 so much however that we ended up with that machine instead. Kind of unfortunate. Thanks for the response by the way!

I'm an engineer at Primary MFG in Humboldt, SD. We do a lot with Carbon 3D and 3D Systems machines. We finally got a "cheap" FDM/FFF machine to do simple jigs, fixtures, and cheap customer orders. We picked the Ultimaker S5 pro bundle over the Raise 3D Pro2 and Zortrax M300 Dual because the vendor claimed that it was more capable, more reliable, had better quality, and better support than the Raise and Zortrax. The material station was an added bonus since it would simplify the material selection and loading process. Now that I've been running the machine for a couple months, I have determined that we would have been better off with a Prusa i3 mk3. The quality is on-par with my Anet a6 at home. The capability seems to be similar to other machines until you plug in the material station, at which point you have to fiddle, trick, and bamboozle the machine into doing anything that isn't an Ultimaker or generic material. The reliability hasn't even been good enough to utilize the entire print platform. The errors I've been encountering include, but are not limited to: failed auto leveling (either too high, too low, or just failed outright) Flow sensor error Failure to unload material back to the material station Material run out message despite plenty of material being left on the roll Machine aborting prints with no warning or message Jammed nozzle Grinding extruder gear I've been having to babysit the printer until it starts printing and even during printing. A few notable scenarios are when I was printing XStrand GF30-PA6 and the flow sensor would cause the machine to error out even though I was using the profile, settings, and temperatures recommended in the material alliance. This would happen every 30 minutes. Lately I've been trying to print an ABS part for the past couple of days. It's a 4 hour build, but either the nozzle is too high, too low, active leveling error, or the part just doesn't build beyond the first layer and it starts making a spaghetti mess. My question is did I get a lemon? What can I do to make this worth the $9.2k price tag, or is that not possible? I want to know what you guys think because I've never had a printer so finicky, yet so expensive.

Hello, The company I work for bought an Ultimaker S5 Pro Bundle and one of our partners wants parts out of PVDF, polycarbonate, and XSTRAND. Polycarbonate should be easy enough, but both my custom profiles and profiles from the marketplace don't allow me to use the material station. I could trick the machine and say it's ABS then change all of the settings, but multiple users run this machine and I'd rather keep this from getting confusing. I tried making material profiles in Notepad++ which resulted in Cura telling me everything was corrupt and that I did a bad job. Has anyone had any luck making totally custom material profiles for the material station? If so, how did you do it? Thank you, Rylan L.