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Ultimaker Community of 3D Printing Experts


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  1. I had the same on our S5 Pro. We have switched to using BVOH for dissolvable support material, since then no issues
  2. 1 Ultimaker with a wired connection to our network
  3. Our UMS5 keeps loosing camera feed as well. The only way to get it going again is to re-boot the printer. We use the camera quiet a bit as I am based away from the printer so need to keep an eye on it. Maybe add a feature onto the next firmware update that allows just the camera to be re-booted, so if you are printing it wont affect it.
  4. Ours at work had the same fault the day. Everything was connected as well. Agree as well it silly the print can't be completed. Ours was 4 hours into a 6 hour print!!
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