NK2W
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Posts posted by NK2W
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I installed an S5 Bundle several days ago and made ONE print using Cura 4.5, which printed beautifully.
This morning I tried to print a second print of the same model and sadly got the dreaded ER52 error on the material station SUPPORT filament (No. 2) decoupler.
Repeated reboots and attempts all failed.
Sure, I guess I COULD print by bypassing (disabling) the material station and printing as a stand-alone S5, but that's not what I paid nearly $10K for!
Given the myriad complaints I see regarding this problem I have to agree: this unit is NOT ready for prime time.
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On 1/27/2020 at 2:55 PM, nickp100 said:
I wish the one that I mentioned earlier was the only problem with this printer,( as I was able to print anyways). The Air Manager is a complete and utter brick. Even though it shows installed under maintenance the actual fan never kicks in. As a result, with the hood closed it clogged a brand new print core with filament. Even after we decided to print from then on with the hood open, we have had a myriad of issues with the material station. About 60% of the time the filament never makes into the print cores, and has to be fished out. In our current situation filament is stuck between the lower decoupler (which is now stuck and cannot be removed) and the material station.
We in the process of filing all those issues
All that seems like this machine was never meant to be released at this point and we all are beta testing for free!
Extremely dissappointed with this "pro" bundle
DITTO!
I installed an S5 Bundle several days ago and made ONE print using Cura 4.5, which printed beautifully. This morning I tried to print a second print of the same model and sadly got the dreaded ER52 error on the material station SUPPORT filament (No. 2) decoupler. Repeated reboots and attempts all failed.
Sure, I guess I COULD print by bypassing (disabling) the material station and printing as a stand-alone S5, but that's not what I paid nearly $10K for!
Given the myriad complaints about this problem I have to agree: this unit is NOT ready for prime time.
Added material station and S5 lost its mind
in UltiMaker 3D printers
Posted
YES, the ER52 message repeated but that was NOT actually the problem!
I finally found a broken piece of PVA filament NOT in the material station as the ER52 error indicated, but higher, in the Bowden tube -- between the decoupler and the Printer Feeder. I disconnected the Bowden tube directly beneath the #2 feeder and there it was. Pulled out the broken piece and was back in business.
That said, here's a message I received from Ultimaker support AFTER I located and corrected the problem: "...Ultimaker has identified some cases where PVA filament breaks when loaded in the Material Station. They are actively investigating the possibilities of reducing stress on the filament in the Ultimaker S5 Pro Bundle to decrease the chance of this issue happening. In the short term, they have stated that the issue can be circumvented by cutting off one meter of the PVA filament after each print job..."
So, it seems there is likely a serious hardware problem that needs to be rectified ASAP. This solution is obviously a workaround that under the right circumstances (repeated small part building for instance) can waste an unacceptable amount of expensive filament. Imagine discarding a meter of filament each build while the amount actually used in the project is far less. You could easily waste half the spool. Not cool. For now I'm NOT cutting away any PVA filament and if the error repeats, I'll just have to locate the break.
That said, I thank you for your suggestions and help, and wish to state that aside from this hopefully temporary problem, I LOVE the S5 Bundle when coupled with Cura. And now that I know the issue is a known problem, I can for a time, work around it.
It really is a great product overall.