Hi All,
Here is an update:
The rounded corner issue is due to the bowden feed system and can be remedied by using the correct print settings. This is pretty well documented around the forum and elsewhere online.
We had issues printing fine single wall details (0.5mm wide single layer line features on a surface) where the printed lines had extremely variable widths. I suspect this is also caused by the bowden feed system not regulating pressure in the print head well. We remedied this issue by using a 0.25mm print head which was adequate to get the single wall feature accuracy we needed.
In an attempt to fix the various and hard to understand dimensional accuracy issues which made interlocking parts not fit together, we meticulously modified and test printed our model file one line width at a time so that it would print patterns that do fit together. After this was accomplished and some test prints had the correct printed dimensions, we rotated the model 90 degrees on the print bed only to find that the model has systematically shifted its dimensions. We get a distortion of up to 0.75mm between X and Y oriented prints for a dimension that should be approximately 100mm using the ESD PETG required for our application and tech support recommended print settings, and a systematic 0.5mm distortion using toughPLA with Ultimaker engineering profiles. Printing the same part on different parts of the print bed also results in variations in dimensional accuracy, but we have not done extensive characterization of this effect.
I suspect the significant distortions between the X and Y axes were causing a lot of our headache when trying to tune an interlocking print model on the S5.
After doing a lot of test prints and debugging with Ultimaker support, they have determined that our printer is working as intended. For a comparison, we have printed over 600 of these interlocking parts on the Prusa we used as a proof of concept machine with few problems and predictable model file vs measured print dimensions. We wanted to upgrade to a printer with easily replaced modular components and better build quality, but these tolerance issues are enough to dissuade me from moving our printing program onto the S5 platform. So, I am returning the S5 and taking a hit on return shipping and a restock fee.
There is a lot to like about the S5 - the modular print heads, large print area, robust cable management, nice enclosure and air manager system, etc. If you do not need very precise and accurate prints, it may serve you well and live up to it's reputation. Unfortunately that isn't the case here and we did end up spending a lot of time and money with little to gain.
As an afterthought, I do wonder if printers with large build area tend to have more XY accuracy problems generally. There is another thread here where users with a lot of Ultimaker experience claim the smaller format printers have better accuracy and I imagine the S3 and S5 have a lot of design similarities.
Gabriel