MickieDBaca

Has anyone solved this problem? My brand new Ultimaker s5 did this as I was trying to do the 1st setup . It went through the extruder process and then the screen went blank (but is still obviously on, just with nothing showing). I have restarted the printer at least 15 times. I've even unplugged it and left it overnight hoping it would reboot correctly in the morning, but no luck.