Yep. Checked pulleys. I bought the box from Ultimaker so I can ship them one of my UM3Es. I'm just going to have them go over it.
Something curious did happen though. On one of my UM3Es, I produced an amazingly beautiful print (no changes from me, I've been cranking out prints 24/7). Excited, I printed another part.
Exact same printer (UM3E)
Exact same slice settings (default 0.1mm fine)
Exact same filament
Exact same orientation
All parameters I can think of, consistent
And yet I produced two very different prints.
What could cause this? (look at the difference in the black piece)