Hello, I was directed to here after contacting Ultimaker in Facebook.
If this is not the right forum then please refer me to the right one 🙂
I have a problem which I can't solve:
I have an HP Pavilion laptop running Windows 8.1, 64 bits.
Up until few days ago it worked perfectly fine, I had on it the latest version of Cura, V4.6.
Then due to a problem that seems to come from an update to Windows I had to do a refresh to repair my computer, with that all programs including Cura were lost.
I tried to re-install Cura 4.6 only to get an error message about missing DLL files, I downloaded a total of 24 DLL files (as instructions said I need both 32 and 64 bit versions of them) and placed them in the right windows folder in hope that this would solve the problem, but sadly it does not.
I now get the following error:
I have tried to install older versions of Cura and I still get this error, the only version that actually does work is 15.04.6
Is there anything I can do? I don't have enough money right now for a new computer, nor do I have the original installation disk of Windows 8.1