Thank you Smithy. I tried your suggestions: inspected contacts on print heads (looked good), and disassembled the print head to look at the cable connection. I disconnected and reseated the cable, then reassembled everything.
I got two prints to run successfully, but now I'm back to the same ER 15 message.
Any other ideas? I'm happy (well, happy is a strong word) to spend some money on replacement parts, but what I definitely don't have is time to continue troubleshooting.
Best wishes,
Ryan