Hi all,
I have this list of problem with my brand new Ultimaker S5 pro bundle and I don't know what can be the cause. The firmware is up to date (version 5.8.2).
First problem:
The printer is preparing forever when I start a new print. I often need to hard reset it (after several hours of preparing...) in order to try a second time.
2nd problem:
When I finally manage to start something, sometimes, the material station is telling the printer that breakaway support material spool is empty when in reality it is brand new. When I get this error, the print pause and ask for a spool change.
3rd problem:
The material station do not allow me to unload the breakaway spool thus making the previous problem unclearable.
4th problem:
When I somehow manage to get something going and I want to abort the print because the support material isn't printing properly, it put the machine in a never ending aborting loop. The only way to clear this problem is, again, to hard reset it.
5th problem:
When I manage by extreme luck to finish a print, the bed stays in the upper position forever showing Finishing print on the screen.
The Ultimaker S5 Pro Bundle has been a constant hassle for me running for errors to errors, constantly debugging it with the help of technical support. As of right now, I would estimate the time spent on this machine as 90% troubleshoot, downtime, fail prints and 10% printing well.
Am I the only one in this situation?
Let me know your thought on my problems.