KX_User

Just found some issues, maybe helpful for others!? At Work we are behind a proxy. With proxy active the App (Cura) cant connect to the cloud. Bypassing the proxy (different Network) will work. So maybe the CURA App has problems if Network is behind a proxy or our proxy somehow blocks needed traffic. I will check the blockking with IT and report back.

Hey, any update on this issue? We are having the same problem with our Ultimaker S3 and Cura 4.7.1 on Win10 64bit. Everthing worked till we did a firmware update on the Ultimaker. After the Update we lost connection to Cloud. Within the Cloud the printer was gone. Reseted the digital factory profile on the printer and added the printer again in the cloud. Printer to cloud now works fine ! But Software Cura can´t log into cloud anymore. deinstalled the software, cleaned registry, reistall software - same problem. Cura Software cannot connect to cloud or sign in. If printed via USB stick - cloud will see it and everthing works between printer and cloud. But not Cloud to App (cura) Not signed in Please allow the application to access the requested data. You can do this by signing in again and clicking Allow.