Hello Everyone and thank you for any help you can provide.
Where I work we have an Ultimaker S5. It is the older of the two models.
The printer is controlled and monitors via a web-server that it runs locally. This web-server is running and can be verified by loading up the printers IP into a web browser. When connecting over HTTP, I am directed to a page (shown below). From this page, I can access the Event Log, Temperature Graph and API Documentation. However, I am not able to access the Digital Factory. I am shown a loading screen as shown below.
Landing page when pu