MCReaper13

So, I changed the forced cura to use the GPU. I was able to get into cura long enough for me to select and change out the settings for Print information, restore window, and check for updates. Those are now all unchecked. Testing it without the AV and not on the internet, I was able to get in, load a flle, and slice it, but the moment I tried to go into the settings file, it "locked up" again. Then.... and here's the kicker, I unplugged everything from my laptop and tried again and it works flawlessly (so far). I even changed most of the settings back to original and it still came up clean. So I believe it has to do with one of my USB ports or displays. It is a hodge podge because I use my laptop for work from home but I have a 3rd party USB-C docking station plugged in to my laptop that runs 2 monitors and has another USB 3.0 hub splitter attached which connects a phone charger, USB wireless keyboard, printer, and external hard drive. Not sure which one of those is causing the issue with Cura but one of them or all of them are contributing somehow. I do seem to have a workaround, it is just a little inconvenient. But I would rather be able to use it than not. If you see something that could cause it from that list let me know and I'll try that too!

Thank you for the response. 1. I closed out of my AV, cleared the local and roaming cura folders and tried to load Cura as an admin. It still acts as if it was frozen. 1a. After I closed Cura from my first test, i went through the trouble shooting app and selected recommended settings and it failed again. I sent the information to Microsoft and it came back saying "Incompatible Program - Not Fixed" 2. My network is via WiFi, there is no network cable 2a. After I closed Cur from the second test, I then turned off my WiFi and tried opening it again as an admin. 3. When I am able to actually open Cura and get it to slice (My problem), I was able to slice a single item that was 1.08MB 4. Cura is installed locally on my machine (C Drive - 500GB NVMe ). My printer is not connected to my cura.logr and I use the SD card to transfer information to the printer. I have attached my .log file for this round of testing as well if it helps. Thank you again for taking the time to review this! cura.log

Not a problem, thank you for taking the time to help out! I greatly appreciate it. Attached is the .log file. cura.log

@gr5 Thank you for your reply. The problem that I am having is that I am not able to even open Cura to load a model for slicing.

I have been printing now for a little over a year and have almost exclusively used Cura as my slicer. About 4 weeks ago I got a stronger laptop for work from home and for printing. Cura 4.7.x, 4.8.0 Beta, and finally 4.8.0 worked great when I first installed them on the new computer. I later uninstalled the default MacAfee antivirus and loaded Kaspersky total security (previously paid for the service on another machine). I don't know if this has anything to do with it but this is one of the things I noticed around the timeframe. Shortly after that, I am unable to open Cura. When I go to the launch the program it cycles through GUI but as soon as the program itself opens, it freezes part way through loading. I could uninstall the program and reinstall it and get about another 2-3 slices from the program before it would begin to freeze again. I have also tried other slicers like Prusaslicer and that too after a time will eventually freeze. I am able to run Creo and NX without issue on my new computer. Any help or guidance you all could provide would be greatly appreciated! See below for computer specs and previously tested resolutions. I will be sure to respond to any questions or comments! Computer: Dell G5, i7 @2.6Ghz (4.1OC), 500Gb NVMe M.2, GTX 1660Ti, 16Gb RAM, Windows 10 64-bit I've tried: Restarting the computer Uninstalling and re-installing Cura (will work for a minute and then eventually freeze) Pausing internet security while uninstall/reinstall/running Deleting the Cura folders from the Appdata/Local and Appdata/Roaming and restarting Run as admin (works for a minute so I can uncheck "send anon print information" but eventually freezes before you can slice a file) Troubleshoot compatibility, both standard and windows 7/8 modes